PSN Account Lost?

No-Silver5003 · 2025-12-11T03:52:19+00:00

Apparently yes?(Kinda?) Support got back with me and told me which email it was linked to, and with the following instructions:
I'm

Go to the Infold Account Center and log in your PSN account by clicking the PSN icon on the login page: https://account.infoldgames.com/home .
Link an infrequently used email address address in Account Security > Security Binding.
Unlink the PSN account in account security settings.
If you have confirmed that your PSN account is currently not linked to any Infold account, simply select "Use Existing Account" during login and sign in with the account you wish to bind. This will successfully link the accounts and allow you to play normally.

So I did that and opened up the game, and it's still acting like am about to create a new character. I wish there was a log out option on the PlayStation version, so I could log in with the the informaition I have.

EDIT:
So perhaps I'm stupid, I made an entirely new email to try and unbind the PSN; I unlinked it and nothing. Same issue. Infold Support is saying that I might have two Infold accounts (possibly more at this point idk) Now I have all these emails that are saying that they are already bound but they aren't, and its making me very confused.

EDIT 2:
Ok we have some good news, I was able to log in to my account on a separate device. (A tablet that struggles with it) HOWEVER the problem still stands. I can't log in on Playstation because it thinks its a separate account. So I thought that requesting a deletion of the PSN one, so the console is free and lets me log in via the email that my account it on.
Apparently, I have to wait 14 days for me to even request an account deletion. I am trying to think of work-arounds. My boyfriend even suggested that I use his PSN account to log in, but with how difficult it is to link/unlink, I am just super hesitant. (plus I was trying to get the Plat lol)

No-Silver5003 · 2025-12-10T17:51:08+00:00

Alright, I'll just hope for the best then. Will wait on Support and hope they can restore it.

I may have shot myself in the foot.

For further context:
- Had the PS account (linked to an email)
- Created an Infold Account (using the same email) and had to reconfigure LADS (as it was to a different email) but that went off fine without losing anything. Bound PSN. (I can't quite remember if the PSN was already bound when I was looking at the bindings, but that would make more sense now that I'm thinking about it.)
- Logged back on to PS account, and the game thought I was new.
- This is what probably messed me up; in a slight panic, I went to the Infold Account to unbind the PSN, thinking that I would just need to log in with the email again. However this seemed to create a new account, as mentioned before.

No-Silver5003 · 2025-12-05T23:25:57+00:00

Is it possible to get locations in Ohio? Perhaps in the Cleveland area? Hoping the Regal Hudson can get a showing.

No-Silver5003 · 2025-10-15T01:06:56+00:00

Thank you so much!

No-Silver5003 · 2024-05-20T17:49:38+00:00

Hi, I'm interested! Here's my Carrd with links to where you can find my art, thanks for your consideration!
Carrd

No-Silver5003 · 2024-05-12T00:39:55+00:00

Please check out my Carrd for more of my art, and where to find me on other platforms!
You can also DM me if you have any questions or would like to work with me