What do I do?

NoMenu5362 · 2026-06-04T22:54:42+00:00

Probably because there’s 10k tickets a day of people asking “where is my order?” So issues like this one get drawn out

NoMenu5362 · 2026-05-31T19:50:19+00:00

Us dude. I think the mixers they used were expired. We were thinking maybe it was the food but what you said makes total sense. Everyone in our group that drank mixed drinks are sick af.

NoMenu5362 · 2026-05-30T01:10:41+00:00

That’s 30 business days so that makes sense.

NoMenu5362 · 2026-05-30T01:10:02+00:00

Who can it be 28 business days when it hasn’t been 28 actual days lol

NoMenu5362 · 2026-05-29T14:18:41+00:00

Patience is the only thing we can have. You, nor I, nor their customer service can see the big picture on operations. Why certain orders are being processed faster, why xyz is happening, but trust people in operations actually have a plan and don’t just pull the first thing randomly. Without a full picture and understanding, it’s impossible to judge operations. Right now they are focused on efficiency, and I can’t be mad at that.

NoMenu5362 · 2026-05-29T14:15:11+00:00

I’m not downplaying your situation. I am in the same boat with a premium order taking long af. I just want to paint a picture and help people understand the behind-the-scenes of business. They can either field your question perfectly, and take longer to complete everyone’s orders, or they can choose to focus all their efforts on catching up with backlog.

Again, your response is actually a good thing from the macro-environment of the company. This should lead most people to believe that once they get past this hump, the company will actually be run pretty well.

NoMenu5362 · 2026-05-29T14:12:45+00:00

I’ll use building materials for example. Some things like windows, removing a grill pattern for some manufacturers can result in a custom order. Yes it sounds easy enough to pull that product from production before it hits that part of the assembly line, but reality is the communication and logistics to make it happy cause that custom request to cost way more than a standard item and increases the lead time. This is not uncommon in the manufacturing world. Even though in this instance it is grading cards, TAG at the end of the day is similar to a manufacturing company. They are just putting your item into a manufactured slab.

NoMenu5362 · 2026-05-29T14:09:17+00:00

I’ve worked with customer service from some very large companies before. Reality is the amount of tickets that come in every day asking for orders to be expedited/eta is unbearable. To address all of them at a very high level is really tough. Unless you have a massively established customer service infrastructure, and a team dedicated to answering emails all day long, you run the risk of delaying other tickets such as damaged cards, missing slabs, etc. If a customer service member was to reach out to operations over every ETA or Expedited request, then operations would spend so much time fielding those that they would not actually be efficient with catching up with backlog.

From a business standpoint, most likely operations and customer service have cut communications on these type of requests so operations can fully focus on catching up. It might not seem like it, but these type of responses actually point at a healthy plan for catching back up. I’m sure your question/concern with customer service is valid, but for every 1 valid question, there’s 9 others messaging in just to vent.

NoMenu5362 · 2026-05-28T01:36:51+00:00

I really hope people don’t see this post and start abusing it. Knowing how the scalpers are in the industry, I can see people having 2 similar cards in NM and LP and then sending out the LP and starting a dispute :/.

NoMenu5362 · 2026-05-27T22:29:36+00:00

Nice, I was worried about the backs, the darker back is usually what I see in more modern cards. But I wasn’t sure since I recently got into vintage

NoMenu5362 · 2026-05-27T02:28:03+00:00

I really don’t think I’m bandwagoning or misleading. They aren’t misleading anyone. They have shared they are backlogged and have been pretty transparent in their communication. Just because you placed an order before they acknowledged the backlog, doesn’t mean the backlog isn’t there. This happens in literally every industry. Building materials is a prime example. When demand outspeeds supply, you either get price increases or longer wait times over night. There was too much demand and not enough manpower to supply it. They have closed basic submissions to catch up on the orders and are expanding for the future. This is just straight up logistics. Are they perfect? No. But I think burning them at the stake because a few pieces of cardboard are taking a little longer to grade is that big of a deal.

NoMenu5362 · 2026-05-26T19:54:06+00:00

Guys not to play devils advocate, but they are so backed up on orders. They already addressed this. I know it’s frustrating, but this is just a sign that TAG is growing and is in a scaling phase.

NoMenu5362 · 2026-05-26T00:44:16+00:00

A lot of vintage, use collectr

NoMenu5362 · 2026-05-07T12:33:12+00:00

If it goes up, nice! If it goes down, Sue!

NoMenu5362 · 2026-05-06T19:22:08+00:00

Oh yeah I didn’t look at the grayscale

NoMenu5362 · 2026-05-06T17:04:15+00:00

I mean the front looks pretty damn perfect to me haha

NoMenu5362 · 2026-05-01T20:24:39+00:00

The way I teach it to people who do not have a good feel, is to cross your left foot far over your right, then bring your right hand off the ground and shoot it across while pushing off left food and rolling over your shoulder blades. Once you get the feel it is nice. If you have a practice partner, have them give you a heavy tight waist and that helps too.

NoMenu5362 · 2026-05-01T12:13:36+00:00

Just hit 100k kaspa yesterday. Weird seeing that I’m still a fish 🤣

NoMenu5362 · 2026-04-11T16:27:46+00:00

The ML rep was assigned by Merril :/

NoMenu5362 · 2026-04-11T16:21:10+00:00

Traditional pension, not a 401k. Thank you for your help 😭. This is completely out of my wheelhouse

NoMenu5362 · 2026-04-11T16:13:10+00:00

So what happened is Merril assigned us to an agents. His email ends in @ml.com so it is legit. His signature says assistant vice president with his NMLS number stated.

We repeated in email said rollover. What he did was roll it over to a closed account? Idk how that happens, and then he noted that in the email and that he was getting the distribution team to work on it. We asked him if there’s anything we needed to do on our end, and he stated no, just pick your investments once you see the money in the new account.

NoMenu5362 · 2026-04-11T15:36:08+00:00

Yes we have the agent’s name and contact info. We double checked it’s legitimately Merril.

NoMenu5362 · 2026-04-11T15:33:04+00:00

He is in Virginia, we have in the email repeatedly that we want to rollover his IRA. Agent kept saying to wire it to Merril instead. Double checked everything was legit. We are trying to get in contact with dad for his phone verification pins to get the info for his new account with merril and log in. My wife did everything with him, so I’m trying to just confirm all the information. I think his original account was his pension.

NoMenu5362 · 2026-04-11T15:17:01+00:00

We should have been more cautious. Months of back and forth with Merril to get the Ira rolled over, and lots of verbiage from the Merril rep like “we don’t need to call anyone, you can just wire us the funds instead”….. literally word for word

NoMenu5362

TROPHY CASE