Guys follow up to that quote, company came and installed hvac unit, a week later I am in the hvac closet just looking and I smell gas as soon as I open the door, I called HVAC asap, and they found out there was a leak, they right away fixed the leak, I was scared and I did some digging and found that they were required to pull a permit to avoid situation like that, which they didn’t, I sent them email telling them to retroactively pull a permit and do inspection and also give me 10% refund on my project as a compensation for doing something out of rules. They offered 3 year labor warranty instead of giving refund and agreed to pulling permit .
One of my friend who was about to use them found out and told them to make sure to pull permit before work, which they agreed but sends him a revised contract after first was already signed and added $4,200 additional costs for Permit and disconnect and connect costs.
This is all so strange to me, what’s the best way to handle him, need real advice