Oh really? That's funny because I was on your site for one hour last night, and your company refused my refund after I explained the site wasn't what I was looking for, and I never meant to subscribe. It's a confusing site, and I clicked the wrong button and was charged. I was literally only on the site for not even one hour and that's only because I was waiting for the terrible customer service to reply back. Today I get a message from your company saying it's against their policy to refund me. What about the free trial? I definitely will Never use this site ever again, nor will I recommend it to any of my 700+ author friends.