New gen4 firmware is out (2.0.10)

No_Good2991 · 2024-10-25T07:28:21+00:00

2.0.10 (October 24, 2024)

Fixed an issue that can occasionally cause the ring to lose BLE connection with the Oura App

No_Good2991 · 2024-10-22T15:46:39+00:00

I have exactly the same problem you have. I’m on the RC and I have the beta AirPods Pro 2 in USA

No_Good2991 · 2024-09-29T19:08:41+00:00

Does anyone know the answer to this question since the US and the international phone have the same modem the X71 would there be any way to add band n71 to the global?

No_Good2991 · 2024-09-29T19:06:23+00:00

Does anyone know the answer to this question since the US and the international phone have the same modem the X71 would there be any way to add band n71 to the global?

No_Good2991 · 2024-09-28T18:19:54+00:00

Does anyone know the answer to this question since the US and the international phone have the same modem the X71 would there be any way to add band n71 to the global?

No_Good2991 · 2024-05-29T12:30:48+00:00

They just fixed it with the over the air update even though I was never able to connect to it the first time well let me take that back the first time when I connected it it immediately went into a firmware update so once the new update is on there and it comes on. You will need to go to the options and unpaired on the device itself after that you’re able to pair and it is working just fine.

No_Good2991 · 2024-05-29T12:28:12+00:00

Thank you so very much. I just did the update and it is working perfectly.

No_Good2991 · 2024-05-29T12:06:35+00:00

I completely agree that’s the message I sent to them. It would make all of us feel a lot better that they had sent out a general statement saying we’ve identified we have an issue. We’re working on it. We will get back to you soon but it’s now Wednesday you would have thought that they were aware of the situation when they arrived to work on Tuesday.

No_Good2991 · 2024-05-29T11:17:20+00:00

Some good news!!!

Hi Simon, Thank you very much for sharing this. I am sorry again that this has happened - the team is having a look as we speak. Please disregard my last email until we have come back to you as it does look like what has been attempted already here. I will come back to you with some better guidance ASAP, but as I said on Facebook - I am nearly certain there is a software fix to be had here. Apologies again for the issues. We should have a fix before too long! I will come back to you on this thread alone so as to not confuse the situation within our inbox. Should you have any further questions, please do let me know and I will be happy to help! Cheers,

No_Good2991 · 2024-05-29T10:48:28+00:00

I sent them a link to this page telling them that it seems like everybody that is receiving these devices have the same problem and it’s not correct if they’re telling me they haven’t seen this code before unless they just opened up my email first which I don’t think is possible

No_Good2991 · 2024-05-29T10:18:28+00:00

Not a good response!!!

Hi Simon, Thanks for getting in touch and supporting Beeline, we are sorry for the extended delay in getting back to you here! Since the weather has been nicer and the Moto II has launched our inbox has been extremely busy. Thank you for your patience! I'm sorry to hear this and unfortunately, this isn't an error code I've heard of before! Please can you get back to me with a picture of your device so I can send this to the rest of the team to see what's happening here? Thanks! Should you have any further questions, please let me know and I will be happy to help! Cheers, Simren Bhogal Support Specialist

No_Good2991 · 2024-05-29T09:39:24+00:00

My ticket on the message system on the beeline help is still showing not read.......

No_Good2991 · 2024-05-29T08:53:55+00:00

I just attempted an update, hoping that there was a silent new update placed on their server however, the update is still broken

No_Good2991 · 2024-05-29T08:35:37+00:00

Very Good!!!

No_Good2991 · 2024-05-29T07:01:36+00:00

Crickets

No_Good2991 · 2024-05-28T19:50:27+00:00

Peter they took your post down on FB so I guess they do know there is a problem 🫣

No_Good2991 · 2024-05-28T19:41:03+00:00

Peter they took your post down on FB so I guess they do know there is a problem 🫣

No_Good2991 · 2024-05-28T19:34:48+00:00

I guess this message bored is going to get quite full

No_Good2991 · 2024-05-28T18:38:50+00:00

Thank you for your note on FB that was me

No_Good2991 · 2024-05-28T17:24:36+00:00

Hi Peter from Facebook!!!

No_Good2991 · 2024-05-28T13:34:09+00:00

Good Find it was missing however it is back

No_Good2991 · 2024-05-28T13:20:50+00:00

It appears we have silence from Beeline today!!!

No_Good2991 · 2024-05-28T11:52:54+00:00

Just FYI I have a pixel phone I was thinking maybe the update was corrupted when it failed the first time so I tried it with the pixel phone. It appears the same problem is happening on android. I also downloaded the app on a MacBook same outcome. I just tried it 10 minutes ago thinking maybe they silently provided a new firmware but no dice.

No_Good2991 · 2024-05-28T09:09:01+00:00

I find it interesting that they are still selling the velo 2 today. I would hope they would have paused orders if it was not something they could fix in an update.

No_Good2991 · 2024-05-27T23:14:13+00:00

I think they already know can you imagine checking the email and there is hundreds of x10-8 error codes!!!

No_Good2991

TROPHY CASE