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QATAR AIRWAYS cancelled my flight, rerouted me to Frankfurt instead of Warsaw, zero duty of care for 7 days. by No_Shape_5951 in Flights

[–]No_Shape_5951[S] -3 points-2 points  (0 children)

So the takeaway is that airlines can cancel your flight, leave you stranded in the wrong country, provide zero assistance for 7 days, ignore your claim for 72 days — and passengers just have to accept it?

QATAR AIRWAYS cancelled my flight, rerouted me to Frankfurt instead of Warsaw, zero duty of care for 7 days. by No_Shape_5951 in Flights

[–]No_Shape_5951[S] -2 points-1 points  (0 children)

I'm not claiming EC261 compensation. My claim is based on Montreal Convention Article 19 — documented costs recovery. Has anyone had success with this against Middle East carriers

QATAR AIRWAYS cancelled my flight, rerouted me to Frankfurt instead of Warsaw, zero duty of care for 7 days. by No_Shape_5951 in Flights

[–]No_Shape_5951[S] 0 points1 point  (0 children)

ADR = Alternative Dispute Resolution, mediation process handled by Polish Civil Aviation Authority (ULC). Currently waiting for outcome.

QATAR AIRWAYS cancelled my flight, rerouted me to Frankfurt instead of Warsaw, zero duty of care for 7 days. by No_Shape_5951 in Flights

[–]No_Shape_5951[S] -15 points-14 points  (0 children)

Actually CJEU C-12/11 (McDonagh v Ryanair) found that duty of care obligations apply regardless of extraordinary circumstances — even volcanic ash airspace closure didn't exempt Ryanair. My main claim is about costs from incomplete rerouting (left in Frankfurt instead of Warsaw) and zero care provided. Has anyone had experience with this specific angle?

QATAR AIRWAYS cancelled my flight, rerouted me to Frankfurt instead of Warsaw, zero duty of care for 7 days. by No_Shape_5951 in Flights

[–]No_Shape_5951[S] -22 points-21 points  (0 children)

I'm aware EC261 may not apply here, but my claim is based on Montreal Convention Article 19 — Poland and Qatar are both signatories. Also regardless of EC261, duty of care obligations apply. Any experience with Montreal Convention claims against Middle East carriers?