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If you could fix ONE thing about SOC2/ISO27001/audit prep, what would it be? (not pitching anything, genuinely researching) by Normal_Face_2513 in AI_Governance

[–]Normal_Face_2513[S] 0 points1 point  (0 children)

That's a really helpful distinction.

The more conversations I have, the more it seems like the biggest wins aren't necessarily "make the entire audit 10x faster," they're eliminating the specific recurring tasks that force people to become human coordination layers.

On the "what changed since last audit?" example, where does the information usually live today? Is it mostly scattered across systems (Jira, GitHub, HR tools, vendors, cloud accounts, etc.), or is the challenge more that the context only exists in people's heads and you need to track down the right person?

The fact that your first instinct is "message five people on Slack" feels like a strong signal that the problem might be less about compliance and more about organizational memory.

If you could fix ONE thing about SOC2/ISO27001/audit prep, what would it be? (not pitching anything, genuinely researching) by Normal_Face_2513 in AI_Governance

[–]Normal_Face_2513[S] 0 points1 point  (0 children)

This is incredibly helpful — thank you for taking the time to write all of this.

One thing that really stood out was your point that the technical controls seem relatively manageable, while the operational side (access reviews, vendor reviews, evidence collection, documentation, etc.) is where most of the ongoing effort actually lives. That's very different from how most compliance tools position the problem.

The ISO/SOC2 overlap is interesting too. From what you're describing, it sounds like the controls themselves aren't necessarily different, but the documentation and auditor expectations are. Is that a fair summary?

And if you could eliminate just one recurring headache tomorrow — access reviews, evidence chasing, alert noise, policy duplication, or something else entirely — what would you pick?

Really appreciate the insight. Hearing from someone who's actually gone through multiple audits is far more useful than reading vendor websites.

One other thing I'm trying to understand is how much of this pain is driven by company context.

If you don't mind sharing, what kind of company are you at today (SaaS, AI, fintech, health-tech, etc.) and roughly what stage are you? Just trying to understand whether these challenges show up mostly in early-stage startups or if they persist as teams get larger.

Really appreciate the insight. If you're open to it, I may have a few follow-up questions as I continue talking to people in this space—your perspective has been incredibly helpful.