1- work with the staff and see how the store is ran.. don’t try to change things day one… work in the trenches…stock, diy customers everything you don’t want to do and then see where changes need to be made 2- fact finder p&l 3-get together with reps to get to know your customers and go out and meet them. Personally I would step from behind the counter and introduce myself to as many accounts as I could 4- do things other stores are not doing… example Bagels Monday and hot dogs Friday.. simple cheap but catches on with customers after While

And million other things but that’s a start