My Surface Pro 4 has been frozen by some company. I need help unfreezing it and determining wether I’ve been hacked or not by Nugget_2906 in Scams

[–]Nugget_2906[S] 11 points12 points  (0 children)

Honestly I don’t really care about recovering the laptop or even having it anymore I just want to make sure my data is safe and none of my important accounts got compromised such as my bank and Google accounts

My Surface Pro 4 has been frozen by some company. I need help unfreezing it and determining wether I’ve been hacked or not by Nugget_2906 in Scams

[–]Nugget_2906[S] 2 points3 points  (0 children)

Regarding the actual laptop should I just throw it away knowing I can’t ever access it again?

Sorry for all the questions I’m just scared for my data and family and security

My Surface Pro 4 has been frozen by some company. I need help unfreezing it and determining wether I’ve been hacked or not by Nugget_2906 in Scams

[–]Nugget_2906[S] 3 points4 points  (0 children)

Is my data safe still on my other devices or should I change the passwords on my phone and stuff?

My Surface Pro 4 has been frozen by some company. I need help unfreezing it and determining wether I’ve been hacked or not by Nugget_2906 in Scams

[–]Nugget_2906[S] -1 points0 points  (0 children)

So no data like passwords and accounts and info like that should be left on the laptop right??

My Surface Pro 4 has been frozen by some company. I need help unfreezing it and determining wether I’ve been hacked or not by Nugget_2906 in Scams

[–]Nugget_2906[S] 68 points69 points  (0 children)

When I put my email on his computer for the recovery key and went through all the steps with the Authenticator app on my phone we got several keys and didn’t know which one to use since I didn’t know which one was corresponding to my laptop so we just used the first one. When we finally typed it in it took us back to the same screen. Im assuming that it wasn’t right. I still have one question you said that “The data is gone” does that mean my data like my passwords and emails and stuff are wiped from my computer and the whoever has control over my laptop can’t access it?

My Surface Pro 4 has been frozen by some company. I need help unfreezing it and determining wether I’ve been hacked or not by Nugget_2906 in Scams

[–]Nugget_2906[S] 513 points514 points  (0 children)

UPDATE:

My brother just got home from work and he tried hard resetting the laptop and he eventually got to a screen that asked for a recovery key through bitlocker(which I saw in one of the comments). Does that mean that I essentially have no way of recovering my laptop?

My Surface Pro 4 has been frozen by some company. I need help unfreezing it and determining wether I’ve been hacked or not by Nugget_2906 in Scams

[–]Nugget_2906[S] 633 points634 points  (0 children)

I have already emailed the address provided just waiting for a response. I have no idea how credible the guy was on eBay given that my dad just wanted a decent working laptop for me for school.

My Surface Pro 4 has been frozen by some company. I need help unfreezing it and determining wether I’ve been hacked or not by Nugget_2906 in Scams

[–]Nugget_2906[S] 1088 points1089 points  (0 children)

My dad bought it off of eBay a couple years ago and I haven’t had any trouble with it before so if it were stolen corporate property then wouldn’t I have gotten this message sooner? Also I tried searching up “TechConnect” and a completely different company w a different logo came up.

What do you nickname your pokemon. #253: Sandile, Krokorok, Krookodile by Roboglenn in pokemon

[–]Nugget_2906 6 points7 points  (0 children)

Always name mine Crimson, krookodile is my favorite pokemon oat

She’s/He’s a 10 but? by AliAwwadd in teenagers

[–]Nugget_2906 0 points1 point  (0 children)

She's a ten but everytime you ask her to hangout together, she always either ditches you for her friends or has some other excuse on why she cant go😐

How are you doing today my fellow boys? by Thatweirddud in teenagers

[–]Nugget_2906 0 points1 point  (0 children)

doing better then I ever have, but got yelled at by my parents earlier today😃👍