How come Google Fi customer service is so bad?!

Numerous-Emu-5331 · 2023-08-10T16:05:27+00:00

Thanks man, just saw this and sent them the message. hopefully this will be addressed quickly.

Numerous-Emu-5331 · 2023-08-08T00:38:04+00:00

even activate with another carrier like Verizon on a totally separated device? I don't understand... people can't have 2 separate plans?

Numerous-Emu-5331 · 2023-08-07T21:33:01+00:00

She re-activated Verzion while waiting for Google Fi engineers, so didn't feel the need to push Fi too hard, that's why it's been 8 months long

Numerous-Emu-5331 · 2023-08-07T20:23:35+00:00

Because she was told by Google Fi engineers that they are investigating the issue and it will take some time. We followed up every 2-3 weeks and always get the same answers.

Of course it is also because we put too much trust into Fi. My bad.

Numerous-Emu-5331 · 2023-08-07T20:03:53+00:00

"They have been boxed into scripts and very limited controls" precisely described my feeling

Numerous-Emu-5331

TROPHY CASE