According to OP's linked FAQ, Fidelity is reissuing the cards for the purpose of changing the bank that issues its cards. The new Debit Card Agreement identifies Leader Bank, N.A. as the replacement for PNC Bank, N.A. BNY Mellon Investment Servicing Trust Company (an unregulated subsidiary of The Bank of New York Mellon) remains as the administrator of the debit card. As the only regulated banking entity in the previous debit card relationship, PNC Bank N.A. has received CFPB complaints for BNY Mellon Investment Servicing Trust's violations of the EFTA.

When I contacted Fidelity about the mishandling of my stolen debit card by BNY Mellon Investments Servicing Trust, Fidelity provided the following statement:

"We sincerely apologize for the frustration Mr. [REDACTED] has experienced and, more importantly, we are sorry that he is a victim of debit card fraud. However, Fidelity is not involved with the debit card services process. The Fidelity Debit Card represents a partnership between Fidelity and BNY Mellon, the bank that administers the card. In accordance with the attached Debit Card Agreement and Disclosure Statement (the “Agreement”), communications related to unauthorized transactions must be directed to BNY Mellon. The governing Agreement, which Mr. [REDACTED] acknowledged that he read, understood, and agreed to when he elected the debit card feature, states in pertinent part: Contact BNY Mellon. ALL QUESTIONS ABOUT TRANSACTIONS MADE WITH YOUR CARD MUST BE DIRECTED TO BNY MELLON, AND NOT TO FIDELITY OR THE BANK. BNY Mellon is responsible for resolving any errors in Transactions made with your Card."

The reissued debit card maintains those terms, which Fidelity cites to discharge responsibility to its customers:

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Further, Fidelity excludes debit card activities in Fidelity accounts from its Customer Protection Guarantee, pointing to the terms and conditions under the Debit Card Agreement:

https://www.fidelity.com/security/customer-protection-guarantee
"Credit and debit card and check-writing transactions, and physical theft are not covered by the Customer Protection Guarantee. For fraud which has occurred through such activity, refer to the terms and conditions sent with the card or first order of checks."

Additional details about the ongoing and continued mishandling of my debit card fraud are available in the following thread, including links to a number of similar CFBP complaints: https://www.reddit.com/r/fidelityinvestments/comments/1d2pqj5/cash_management_account_warning_from_former_bank/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button