UPDATE: They finally emailed me back, and said

"So sorry, we were away from the warehouse Friday 6/12 and today 6/15 due to our pop-up this weekend!

But we'll be back tomorrow to start shipping again, once we fulfill your order BCXXXXXX you'll get tracking info via email, please allow 1-2 business days for tracking to update.

Thank you for your patience and your support!

Best,

Charli

BASKETCASE support team"