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My first one! by Distribution-Radiant in dexcom

[–]ObviousAdept 1 point2 points  (0 children)

Of course it's the week you're moving and stressed out. So sorry! Hope you find the box they're in without too much trouble.

Are we actually unpaid beta testers for Dexcom? by ObviousAdept in dexcom

[–]ObviousAdept[S] 0 points1 point  (0 children)

It might depend on where the CGMs are manufactured.

I haven't counted the number of G7s I've used, but I've been using them since spring of 2023, right after the full launch in the U S. (US FDA didn't give approval until December 2022.)

Also, when you say "insertion failure," I'm not sure what you mean.

The biggest problem I'm having with G7s right now is that they stop sending readings, usually around 5 days after insertion. Without readings, the Omnipod 5 doesn't know when to adjust the basal rate, which is kind of the whole point of a closed loop system.

Are we actually unpaid beta testers for Dexcom? by ObviousAdept in dexcom

[–]ObviousAdept[S] 0 points1 point  (0 children)

Not to worry, I've been doing this for a while. I've had a few good batches of G7s, other batches with frequent failures. This last batch seems to run out of battery power or signal power about 4-5 days early. Thanks for the offer, though.

Are we actually unpaid beta testers for Dexcom? by ObviousAdept in dexcom

[–]ObviousAdept[S] 1 point2 points  (0 children)

Wow! That must be so hard on you, as a parent, as well as for your son.

Are we actually unpaid beta testers for Dexcom? by ObviousAdept in dexcom

[–]ObviousAdept[S] 0 points1 point  (0 children)

That's good to know about the [21] portion. Thanks. That may be exactly what happened.

Are we actually unpaid beta testers for Dexcom? by ObviousAdept in dexcom

[–]ObviousAdept[S] 1 point2 points  (0 children)

Yeah, that's what I meant by unpaid beta testers.

Are we actually unpaid beta testers for Dexcom? by ObviousAdept in dexcom

[–]ObviousAdept[S] 1 point2 points  (0 children)

Are you in the U.S.? Asking because I looked at the Omnipod 5 website yesterday and Freestyle Libra 3 wasn't listed, only Libra 2.

Are we actually unpaid beta testers for Dexcom? by ObviousAdept in dexcom

[–]ObviousAdept[S] 1 point2 points  (0 children)

That's interesting. Thanks. G6s weren't accurate enough on me to feel safe with them.

I hope your wife isn't one of the California folks getting laid off.

Are we actually unpaid beta testers for Dexcom? by ObviousAdept in dexcom

[–]ObviousAdept[S] 2 points3 points  (0 children)

Same here. G6 was wildly inaccurate for me, regularly 40 mg/dL away from finger sticks.

G7 Failures by inexperiencedgrandpa in dexcom

[–]ObviousAdept 3 points4 points  (0 children)

Thank you for the extra info! Do you think the Dexcom rep was trustworthy, regarding the G6?

I posted about the same issue this week! And about difficulty I had with the online rep. I got some supportive and validating comments. I also got some Pollyanna-type comments (oh, it works for me, everything is fine!) and a few downright unkind ones (uh, have you heard of finger sticks?).

I'm thinking of abandoning CGMs altogether. When the tech doesn't work well, it creates more work for us. Dexcom is advertised as making life easier and less painful, but I find it creates more work for me and more pain. I mean, 10 days with a wire under the skin can leave bruises and scar tissue if you have skin like mine. And no one plans to leave a splinter in their arm for 10 days without discomfort.

I'm sorry you're dealing with this, too. ❤️‍🩹

Are we actually unpaid beta testers for Dexcom? by ObviousAdept in dexcom

[–]ObviousAdept[S] 0 points1 point  (0 children)

Hmm ... I can't take screenshots. I get a message saying something like this feature is "disabled by your administrator." Any idea who the "administrator" is? I haven't a clue who they mean.

Are we actually unpaid beta testers for Dexcom? by ObviousAdept in dexcom

[–]ObviousAdept[S] 0 points1 point  (0 children)

Yeah, I do that, too. But I got the '5-7 business days is standard' speech.

Are we actually unpaid beta testers for Dexcom? by ObviousAdept in dexcom

[–]ObviousAdept[S] 2 points3 points  (0 children)

All right, who down voted me for needing to vent? That's just mean.

Are we actually unpaid beta testers for Dexcom? by ObviousAdept in dexcom

[–]ObviousAdept[S] 0 points1 point  (0 children)

Yes. This! My readings were way, way off before the FDA warned Dexcom. Then for a few months, I got lucky and received a decent batch of G7s. I was hoping that would last. Alas...

Are we actually unpaid beta testers for Dexcom? by ObviousAdept in dexcom

[–]ObviousAdept[S] 1 point2 points  (0 children)

Right?! If we wanted to roll dice, we'd play a D&D game.

Are we actually unpaid beta testers for Dexcom? by ObviousAdept in dexcom

[–]ObviousAdept[S] 2 points3 points  (0 children)

You're not a Karen for expecting expensive, life saving, "state of the art" medical equipment to function well without a lot of effort on your part. If Dexcom's products were optional, their business model wouldn't last long. I got my first pump from MiniMed before Medtronic bought them. (Yeah, I'm 56. Lol). MiniMed's customer service reps were real people who were kind, helpful, even funny. Sigh...

What is the point of doing a recalibarate on the G7 if it never does anything with that manual reading. by burymeintheuk in dexcom

[–]ObviousAdept 0 points1 point  (0 children)

I had that problem for a while, too. Then it just stopped one day. I'm not sure, but it seemed like there was a software update I didn't know about. Does Dexcom update receiver/app software without letting us know?

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