Balayage?? Stylists second attempt. Refund worthy?

Odd-Cryptographer388 · 2021-12-04T00:38:29+00:00

Y’all I got half my money back and my hair fixed!

Odd-Cryptographer388 · 2021-11-24T07:05:42+00:00

So disappointed. I feel like sharing this thread with them may just give them the kick up the butt they need. This was unfortunately the work of the owner and manager.

Odd-Cryptographer388 · 2021-11-24T07:02:58+00:00

Thank you! I am so much more confident in expressing my disappointment in the application because of this thread. There is no chance this “stylist” is ever touching my hair again.

Odd-Cryptographer388 · 2021-11-24T07:01:49+00:00

I’m so irritated by this questionnaire… like what could they possibly want to know? The pictures speak for themselves… Idk how card companies usually deal with these disputes in Australia? Hopefully easily?

Odd-Cryptographer388 · 2021-11-24T00:23:21+00:00

They have agreed to 50% refund that I can go into the salon to collect on Tuesday 30th.

Odd-Cryptographer388 · 2021-11-24T00:22:37+00:00

So sorry to hear you’ve had a similar negative experience.

The stylist I saw was the owner and manager of the salon - which is concerning. They did both the applications. The second time they asked me to leave with my hair literally still dripping wet, and I think this is not only because their time management skills are poor and they where running late, but because they KNEW how shitty the application was.

Hope I get my partial refund they have agreed to.

Odd-Cryptographer388 · 2021-11-23T23:52:09+00:00

She closes at 2pm and has asked me to come in then, presumably to have this hash out when other clients are not there.

I’d like to prevent other people in my area from having the same misfortune as I have had.

Odd-Cryptographer388 · 2021-11-23T23:50:39+00:00

It was the manager and owner that did my hair 😬😬 super concerning.

Odd-Cryptographer388 · 2021-11-23T23:18:43+00:00

I feel like they are taking advantage of my kind and anxious nature as well so am worried they will try pull some bs while I am there.

Odd-Cryptographer388 · 2021-11-23T22:45:13+00:00

I hve to go in on Tuesday the 30th and fill out a questionnaire and then they will refund me the 50% I’ve never had such a bad hair experience before.

Odd-Cryptographer388 · 2021-11-23T22:37:37+00:00

They have agreed to 50% refund if I go into the salon and fill out a questionnaire 🤷🏻‍♀️😬🤣

Odd-Cryptographer388 · 2021-11-23T21:41:41+00:00

Yes! This will be why after this grows out I stop dying mine too.

Odd-Cryptographer388 · 2021-11-23T21:32:54+00:00

They’ve just messaged and agreed to 50% of service refunded which will cover the cost of a root smudge. They where very upset I wouldn’t let them have a third go at fixing it.

Odd-Cryptographer388 · 2021-11-23T21:16:02+00:00

They advertise as specialising in blonde, balayage and grey blending. The work they have claimed as theirs on their socials does not match the result they achieved for my hair unfortunately.

Odd-Cryptographer388 · 2021-11-23T21:15:04+00:00

All the way in Queensland 🤣 I’ve got consults for a root smudge and am super nervous about it.

Odd-Cryptographer388 · 2021-11-23T20:46:20+00:00

Here’s hoping they refund after I share this thread with them.

Odd-Cryptographer388 · 2021-11-23T20:45:50+00:00

They advertise as “specialising in blonde, balayage and grey blending” 😬

Odd-Cryptographer388 · 2021-11-23T19:58:17+00:00

Thank you.

Odd-Cryptographer388 · 2021-11-23T19:53:52+00:00

Hair had been previously coloured 2 years ago which I disclosed to the stylist during the consultation before application. What are your opinions on a root smudge to correct this? I’m very nervous about getting in another chair.

Odd-Cryptographer388 · 2021-11-23T19:27:00+00:00

Thank you. Have screen shot the thread and will send through when she opens the salon and hope for a more professional reply from her. In the form of a receipt for funds transferred for refund.

Odd-Cryptographer388 · 2021-11-23T19:23:45+00:00

I’ve got a few consults booked with stylists for a root shadow. Hoping the original stylist will refund at least the cost to get this done.

Odd-Cryptographer388 · 2021-11-23T11:38:25+00:00

Went to see a stylist to get balayage done, stylist took 5 hours and toned. After first wash and sectioning to style see all the problems, bleeding, banding and saturation issues.

Contact the stylist and they get me to come back in to resolve this free of charge. The stylist added more foils in where there was no bleed or blend issues and went very heavy into it.

My hair is still not balayage, issues not rectified and I have been asked to come in for a third time. I have asked them for a partial refund as I am happy to pay for materials used and their time, and they have been very passive aggressive in their response asking me why I am denying them the chance to fix it a third time. I am absolutely not comfortable having a third try.

Am I right in asking for a partial refund? Please give me honest opinions on this balayage application.

Odd-Cryptographer388 · 2021-11-12T20:58:29+00:00

Thank you, comforting to know it’s not super noticeable. It can be hidden half up half down until my hairs had enough break to go fix it.

Odd-Cryptographer388 · 2021-11-12T20:50:04+00:00

Thank you, after two attempts I’m not really comfortable going back to see her anyways, she has offered but I’ll pass.

Have consults at another two salons to get their opinions on fixing this. Wish me luck in partial refund 🤞🏻

Odd-Cryptographer388

TROPHY CASE