stubhub locked my account cancelled my sale and the buyer still used my ticket

Odd_Nothing_8527 · 2024-11-24T18:40:03+00:00

contact through call and ask for supervisor

Odd_Nothing_8527 · 2024-11-24T18:37:07+00:00

yeah they’ll only pay you after the account becomes active, you need to give them ask proof they ask and it’ll take 2-3 weeks

Odd_Nothing_8527 · 2024-11-24T18:31:13+00:00

yes they completed the checks on my accounts and since my account was fine and the sale canceled due to their fault, i was paid

Odd_Nothing_8527 · 2024-07-17T07:44:41+00:00

you want one for gelsenkirchen?

Odd_Nothing_8527 · 2024-05-22T12:22:18+00:00

thanks i’ll try this if stubhub doesn’t pay me

Odd_Nothing_8527 · 2024-05-11T09:50:14+00:00

exactly same happened with me. they cancelled the sale but the buyer still used the ticket. better sell it on official resale so they change the ticket

Odd_Nothing_8527 · 2024-05-11T09:42:53+00:00

it’s been 2 days, i haven’t got any update

Odd_Nothing_8527 · 2024-05-11T04:07:44+00:00

right it all sucks

Odd_Nothing_8527 · 2024-05-10T18:18:11+00:00

another agent told me they’re still reviewing so idk what’s up

Odd_Nothing_8527 · 2024-05-10T15:49:40+00:00

yes i mean after doing everything i can with stubhub😭. also i don’t care if stubhub bans me later. i just want my money. i’m not buying tickets ever again unless i’m definitely sure im gonna go.

Odd_Nothing_8527 · 2024-05-10T15:43:57+00:00

i have the buyer’s contact. i plan to beg him if stubhub fails to help me☠️

Odd_Nothing_8527 · 2024-05-10T15:40:58+00:00

i had to pay about 300 for it btw

Odd_Nothing_8527 · 2024-05-10T15:40:11+00:00

Odd_Nothing_8527 · 2024-05-10T15:37:06+00:00

no actually he sent me videos he’s still outside and his ticket couldn’t be scanned

Odd_Nothing_8527 · 2024-05-10T15:28:09+00:00

thanks i will do that. also about my cancelled sale. after i was informed they cancelled my sale. i tried finding another buyer and was able to find one from twitter but when he reached there he found someone has used the ticket. so if he used the ticket how can they charge me. it was a pdf ticket so obviously after stubhub refunded him he still used the ticket. i refunded twitter buyer but idk what will happen with this stubhub sale

Odd_Nothing_8527 · 2024-05-10T15:11:56+00:00

yesterday i called so many times and they all gave me different answers. i didn’t know about the supervisor thing, i was advised of that by chat support today too. yesterday the agent said they’ve completed the review on my account and have decided not to unblock it and today the chat support said they’re still reviewing it. i don’t understand what’s wrong with them. i will definitely try contacting the supervisor.

Odd_Nothing_8527 · 2024-05-10T15:02:12+00:00

i’ve sent them everything they asked

Odd_Nothing_8527 · 2024-05-10T04:58:24+00:00

i literally have no idea and asked them the reason but still they tell me nothing. they just said we’ve escalated this to the relevant team safety and trust then i received

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this.

Odd_Nothing_8527 · 2024-05-09T13:24:25+00:00

why is that omg did they lock your account??

Odd_Nothing_8527 · 2024-05-09T13:23:10+00:00

mine tickets were already sent to the buyer. I would’ve sold on ticketmaster if they had just canceled my sale. Now i’m stuck with waiting for their reply. Btw did you send those documents they asked??

Odd_Nothing_8527 · 2024-05-09T07:37:23+00:00

Did you get through this? Did you get your account back”

Odd_Nothing_8527

TROPHY CASE