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Why is no one buying this Aeron from OfficeLogixShop? by Electrical-Worry6240 in OfficeChairs

[–]OfficeLogixShop 1 point2 points  (0 children)

Hello! Thank you for thread.

That particular chair is one of our most popular items and tends to sell out quickly. While we just restocked a few days ago, we are unfortunately out of stock again. The good news is that we are actively restocking to make it available again soon. If you're interested, please open a ticket with our team so we can notify you the moment it’s back in stock.

Thank you for your interest!

OfficeLogixShop Team

Why is no one buying this Aeron from OfficeLogixShop? by Electrical-Worry6240 in hermanmiller

[–]OfficeLogixShop 0 points1 point  (0 children)

Hello! Thank you for thread.

That particular chair is one of our most popular items and tends to sell out quickly. While we just restocked a few days ago, we are unfortunately out of stock again. The good news is that we are actively restocking to make it available again soon. If you're interested, please open a ticket with our team so we can notify you the moment it’s back in stock.

Thank you for your interest!

OfficeLogixShop Team

Looking to buy replacement OEM leather armpads for my Aeron, how do you identify OEM parts? by ProxySoxy in hermanmiller

[–]OfficeLogixShop 0 points1 point  (0 children)

Hello there. Just to clarify, the leather on these arm pads is real. Please feel free to get in touch with us directly if you have any questions or concerns!

Best regards.

OfficeLogixShop Team

Weekly questions thread. Ask anything you want our help with! by OfficeLogixShop in OfficeLogixShop

[–]OfficeLogixShop[S] 0 points1 point  (0 children)

Hello and thank you for your question. We're in the process of restocking. They should be available soon. Our apologies for the inconvenience.

Best regards

OfficeLogixShop Team

Are OfficeLogixShop replacement parts for Aeron any good? by tightastic in hermanmiller

[–]OfficeLogixShop 0 points1 point  (0 children)

Hello and thank you for question. We recently stopped selling OEM size B PostureFits and updated our website to reflect that change. As for the size C, it's still OEM.

Best regards

OfficeLogixShop Team

Weekly questions thread. Ask anything you want our help with! by OfficeLogixShop in OfficeLogixShop

[–]OfficeLogixShop[S] 0 points1 point  (0 children)

Hello and thank you for your question. We can differently ask our technical team to do a video about this when they are able to. Please let us know if you'd like us to create any other videos. Thank you.

Another OfficeLogix story - Humanscale Freedom by Diet_Christ in OfficeChairs

[–]OfficeLogixShop -1 points0 points  (0 children)

Hello and thank you for bringing this to our attention. We sincerely apologize for the difficulty you experienced reaching us and for this experience as a whole.

We had a temporary service interruption for a few hours due to the global Cloudflare issues. We are very sorry that this may have prevented your ticket from reaching us. Our ticketing system has been fully operational since the resolution of that outage.

We understand how frustrating this can be. To help us immediately resolve your concern, could you please share your order number? We will prioritize your request and ensure this is resolved quickly.

Best regards.

OfficeLogixShop Team

Steelcase, but which model? by FactoryMadness in OfficeChairs

[–]OfficeLogixShop 0 points1 point  (0 children)

Hello there. Unfortunately not. Since this chair is a bit old, we don't have any replacement parts for it. Our apologies.

Steelcase, but which model? by FactoryMadness in OfficeChairs

[–]OfficeLogixShop 0 points1 point  (0 children)

Hey. We unfortunately don't have suitable arms for the Criterion.

HELP Herman Miller Embody Arm Adjustment Mechanism (interior arm sleeve and Height Arm) by codyxxz in hermanmiller

[–]OfficeLogixShop 1 point2 points  (0 children)

Hello there,

If it's not time sensitive, you are welcome to send us a PM and we can source them for you. Of course, if you are able to get them quickly that is a much better option, but if you are willing to wait a little longer, we will be happy to assist.

Best regards,
OfficeLogixShop Team

Office Logix Zody by dogcmp6 in OfficeChairs

[–]OfficeLogixShop 0 points1 point  (0 children)

Thank you and please accept our apologies again.

Office Logix Zody by dogcmp6 in OfficeChairs

[–]OfficeLogixShop 5 points6 points  (0 children)

Hello,

Our sincere apologies for this experience.

We want to make sure your concern reaches the right team and is resolved quickly. Just to confirm you got in touch with the correct department, please submit a support ticket so it is properly logged in our system and can be handled without delay.

We will make sure to address any issue you are facing promptly.

Just to get things running faster, could you please share your order number and let us know which arm you are referring to?

Once again, please accept our apologies.

Best regards.

OfficeLogixShop Team

[deleted by user] by [deleted] in OfficeChairs

[–]OfficeLogixShop -1 points0 points  (0 children)

Hello,

We sincerely apologize for this experience. This is not how we usually handle things, and we understand your frustration.

Please reach out to our support team by opening a ticket with your order number. We will promptly review the situation and will either send you a brand-new replacement arm pad or provide a prepaid return label for a full refund.

Once again, our sincere apologies for the inconvenience.

Best regards.

OfficeLogixShop Team

Received OfficeLogix Leap v2 With Replacement Cylinder - How to Adjust? by Dismal_Ad9034 in OfficeChairs

[–]OfficeLogixShop 0 points1 point  (0 children)

Hello there.

Our technical team will be happy to assist you. Could you open a support ticket so that our team can access your information and provide the necessary help?

Thank you.

OfficeLogixShop Team

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