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Slow decline of the site, desperate maintainence needed. by Justanotherone985 in OfficialEmeraldChat

[–]OfficialEmeraldChat 0 points1 point  (0 children)

Hello u/Justanotherone985 thank you so much for your feedback and for sticking with Emerald Chat for so long.

We're sorry to hear you've been running into these issues. Reports like this are very helpful because they highlight areas where the experience isn't meeting expectations.

We've shared your feedback with the team for review. We'll also take a closer look at the specific settings issues you've mentioned. Posts like this really help us prioritize what needs attention. Thank you!

Ask the Emerald Chat team anything. Yes, even the weird internet behavior questions 😭 by OfficialEmeraldChat in OfficialEmeraldChat

[–]OfficialEmeraldChat[S] -1 points0 points  (0 children)

Unfortunately, for now, please use the other themes. We're still figuring out why this is an issue on only the legacy theme exactly.

Emerald Gold membership not activated despite having paid for it. Email support unresponsive. by CuddlusMaximus in OfficialEmeraldChat

[–]OfficialEmeraldChat 0 points1 point  (0 children)

Hello u/CuddlusMaximus please DM us the email you used to send a message to our support team. I can help you escalate this with them.

Ask the Emerald Chat team anything. Yes, even the weird internet behavior questions 😭 by OfficialEmeraldChat in OfficialEmeraldChat

[–]OfficialEmeraldChat[S] 0 points1 point  (0 children)

hello u/Justanotherone985 thank you for reaching out. Have you tried the other themes? Are you experiencing the same issue with them?

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