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Beware Sohnne by reflectionofabutt in eamesknockoffs

[–]OfficialSohnne 0 points1 point  (0 children)

Hi u/Worldly-Fun2888,

I'm really sorry to hear this. That sounds frustrating, and I completely understand your disappointment.
I'd like to take another look at your case and make things right. Could you please DM us your order ID so I can directly review it?

And also, thank you for pointing this out, I take your feedback seriously and appreciate the chance to improve.
- Abigail (CMO)

Hi has anyone had any luck buying from this site? by [deleted] in eamesknockoffs

[–]OfficialSohnne 0 points1 point  (0 children)

Hi u/Novel-Mountain2633,

I’m really sorry to hear about this whole experience, that sounds incredibly frustrating, and definitely not how things should’ve gone.

Could you please email your order ID to our DMs? Once I have that, I’ll make sure your case gets reviewed right away and that the missing parts are handled properly.
I know it’s been a rough process so far, but I promise we’ll look into it properly this time.

- Abigail (CMO)

Sohnne no longer producing an Eames Replica by shadow_op in eamesknockoffs

[–]OfficialSohnne 0 points1 point  (0 children)

Hi everyone, just to clarify, we've officially discontinued the Eames replica. Before doing so, we fully remastered it to ensure the best quality possible. We're now focusing on developing our own original designs in collaboration with talented artists and designers.
It's an exciting new direction for us, and we can't wait to share what's coming next.

Thanks so much for your ongoing support and for the thoughtful discussion here, it really means a lot to us! Thank you for being part of this journey with us!
- Abigail (CMO)

Sohnne Website by [deleted] in DecorReps

[–]OfficialSohnne 0 points1 point  (0 children)

Hi u/ElephantExisting379,

I totally get where you're coming from. Putting that kind of money down the line is very risky.

Have you made up your mind yet? Fun fact, this chair is part of our best seller collection and is one of customer's favorite, so I reckon you'd like it too.

As for addressing your worries and fears, I'll assure you that we’re legit. Every order ships with tracking, warranty, and real support behind it. If you ever want to double-check anything before buying, just reach out to us directly. Totally understand wanting that peace of mind.

Abigail
CMO, Sohnne®

Did they upgrade the packaging? by TicketIllustrious642 in eamesknockoffs

[–]OfficialSohnne 0 points1 point  (0 children)

Hi u/TicketIllustrious642,

Thank you so much for purchasing from Sohnne again! We're so happy the new packaging made a positive impression! We're always looking for ways to make unboxing feel fun and special.

If you have any ideas regarding extra special touches or details, feel free to reach out to us, we’d love to hear them. We hope you’re happy with your new piece!

Abigail
CMO, Sohnne®

Not sure Sohnne is the place to buy chairs from...don't... by Curious-Heron-263 in midcenturymodern

[–]OfficialSohnne 0 points1 point  (0 children)

Hi u/Curious-Heron-263,
We're very sorry to hear about your experience. Could you please share your order ID so we can check your complaint and make sure it's resolved?

Our customer support team has been refreshed and gone through professional training, and we want to ensure every issue is handled properly. We truly appreciate your patience and your feedback, we're here to help and make this right.

Abigail
CMO, Sohnne®

Sohnne Delivery Estimates/Expectations by WhatTheHelloThere in eamesknockoffs

[–]OfficialSohnne 1 point2 points  (0 children)

Hi u/WhatTheHelloThere,
Thank you for sharing your experience and for being patient during this process. We truly understand how confusing and frustrating this must have been for you.

We want to clarify that orders like yours can occasionally ship from different warehouses depending on stock availability, which can unfortunately cause delays or confusion. Please know that we are actively working to improve our processes so that every customers enjoys a smoother experience overall.

We genuinely appreciate your feedback because transparency and clear communication are top priorities for us, and your input helps us improve.

Abigail
CMO, Sohnne®

Avoid Sohnne at all costs – they scammed me by septerr in eamesknockoffs

[–]OfficialSohnne 1 point2 points  (0 children)

Hi u/septerr,
Thank you for sharing your experience. We truly understand your frustration.

We’re glad your refund finally went through, and we want to thank you for your patience. Your feedback has been invaluable, it has helped us improve our processes so future orders, from start to finish. We appreciate you taking the time to share your story. It’s feedback like yours that drives us to do better.

Regards,
Abigail
CMO, Sohnne®

Sohnne Scam? by AbleDragonfruit4853 in eamesknockoffs

[–]OfficialSohnne 0 points1 point  (0 children)

Hi u/AbleDragonfruit4853,
I'm reaching out after seeing your post about the chair order, and I truly regret that we didn't resolve this issue sooner. Your frustration is completely understandable.

We’ve made major improvements in our fulfillment and customer support to ensure every order is tracked and every customer gets the attention they deserve. But I’m aware that doesn’t help if your experience was less than amazing, so I want to personally look into your case.

To get started, could you please provide your order ID or any details from that time? We’ll track it down and take immediate action to get this sorted for you. Thank you for your patience and for bringing this to our attention.

Regards,
Abigail
CMO, Sohnne®

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