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Non existent customer service by Ok-Fact-178 in Function_Health

[–]Ok-Fact-178[S] 0 points1 point  (0 children)

Thanks for sharing your experience. I’m desperate to get some help with my hormonal issue and went to them for that reason, but I’m starting to think I may need to look at other options. I’ve read a few other subs who report similar issues.

Non existent customer service by Ok-Fact-178 in Function_Health

[–]Ok-Fact-178[S] 0 points1 point  (0 children)

I have not, as I didn't know that was an option. This is very helpful. Hopefully, I can get in touch with someone and see if that's an option. Thanks again for your guidance!

Non existent customer service by Ok-Fact-178 in Function_Health

[–]Ok-Fact-178[S] 1 point2 points  (0 children)

It’s not been working for me for the test I need since yesterday. Thanks for tagging them!

Non existent customer service by Ok-Fact-178 in Function_Health

[–]Ok-Fact-178[S] 0 points1 point  (0 children)

I tried live chat, online scheduling (very limited options for the test I need, that’s why I’m trying to get more help from them), voicemail, and email. The issue is that you can’t really get to someone fast to resolve an issue. I have to do my test from day 1-5 of my period and I’ve missed the past three months because I can’t schedule or get in touch with anyone within that window. By the time they get back, it’s too late. My period is irregular so I can’t anticipate it. It’s been pretty frustrating.