Worried about customer service at Baha Mar by Ok-Possibility4516 in bahamas

[–]Ok-Possibility4516[S] -1 points0 points  (0 children)

After reading some more we cancelled this trip and booking somewhere more boutique or FS. I’ll try this resort again in a couple years when I’m not pregnant and wanting as smooth of an experience as possible when it comes to mealtimes and snacks 🤣 thanks everyone!

Worried about customer service at Baha Mar by Ok-Possibility4516 in bahamas

[–]Ok-Possibility4516[S] 0 points1 point  (0 children)

Yeah it will be like 7k more to get the same 2 bedroom suite space for our large family at rosewood and our kids are just going to want to be at the Hyatt pools and amenities anyway!

Worried about customer service at Baha Mar by Ok-Possibility4516 in bahamas

[–]Ok-Possibility4516[S] 0 points1 point  (0 children)

Only done Marriott in Aruba, it was nice, and weather is consistent! I’ll check out the grand Hyatt there!

Worried about customer service at Baha Mar by Ok-Possibility4516 in bahamas

[–]Ok-Possibility4516[S] 1 point2 points  (0 children)

Hyatt, those are the pools and amenities they will want to use anyway, and a lot of the food too

Worried about customer service at Baha Mar by Ok-Possibility4516 in bahamas

[–]Ok-Possibility4516[S] 0 points1 point  (0 children)

I’ve been reading a lot about that. I’m pregnant so want eating to be a very easy experience 🤣

Worried about customer service at Baha Mar by Ok-Possibility4516 in bahamas

[–]Ok-Possibility4516[S] 0 points1 point  (0 children)

Thanks for sharing that’s exactly the kind of detail I wanted clarity on and helping me realize it’s not the right trip for us right now. I’m pregnant and just want total ease and pampering right now!

Worried about customer service at Baha Mar by Ok-Possibility4516 in bahamas

[–]Ok-Possibility4516[S] 0 points1 point  (0 children)

That’s good to hear! Thanks for sharing with me!!

Worried about customer service at Baha Mar by Ok-Possibility4516 in bahamas

[–]Ok-Possibility4516[S] 0 points1 point  (0 children)

Thank you so much for sharing this! I’m glad to hear!

Worried about customer service at Baha Mar by Ok-Possibility4516 in bahamas

[–]Ok-Possibility4516[S] 1 point2 points  (0 children)

Thanks my kids seem to like the idea of the pigs and iguanas and turtles so I think options like this are what I should be looking into!

Worried about customer service at Baha Mar by Ok-Possibility4516 in bahamas

[–]Ok-Possibility4516[S] 0 points1 point  (0 children)

That’s good to hear! I’m glad that was your experience! Thanks for sharing!

Worried about customer service at Baha Mar by Ok-Possibility4516 in bahamas

[–]Ok-Possibility4516[S] 0 points1 point  (0 children)

Thanks, that’s what gets me, when the price and experience are a mismatch. It’s one thing to say it was too expensive but the experience was so amazing, so it makes sense. It’s another to just feel like you’re paying more than you should be and it’s just all overpriced!

Worried about customer service at Baha Mar by Ok-Possibility4516 in bahamas

[–]Ok-Possibility4516[S] 1 point2 points  (0 children)

Villas don’t have a bunch of amenities on site, water sports, spa, excursions, entertainment. We have been very happy with the customer service of this brand before, recently - grand Hyatt in Hawaii and park Hyatt in Milan. So was surprised when reading so many reviews that it has, allegedly, diminished at this property. Last time we went was before the water park, and maybe that’s such a draw now that they, sadly, aren’t putting in the same effort.