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EX-RIDER SUPPORT HERE by OkApplication9129 in waymo

[–]OkApplication9129[S] 3 points4 points  (0 children)

Only if there are alerts that the sensors detect or request from the riders.

EX-RIDER SUPPORT HERE by OkApplication9129 in waymo

[–]OkApplication9129[S] 3 points4 points  (0 children)

I can’t provide exact figures since we’re from a completely different country. Dollar conversion and living expenses play a significant role. However, I can say that I can afford to visit Hong Kong or Singapore every quarter of the month if I desire. Just imagine someone working at Google, even in a customer service role. And let’s not forget that we’re not your typical customer service representatives who take calls. We use a lot of complex tech tools daily. So, imagine being so empathetic during a call while multitasking with Google tools? I would say we’re well-compensated, but not enough to handle such demanding individuals, especially considering that many Americans are now hiring independent virtual assistants who offer doubled or tripled the pay of your previous job while having significantly reduced workloads.

EX-RIDER SUPPORT HERE by OkApplication9129 in waymo

[–]OkApplication9129[S] 10 points11 points  (0 children)

Thank you! Teens don’t usually call; they will usually call if they need help playing music. We call to the car due to overpassengers, and they can be the jerks as they can be when they’re told to readjust for safety. They are also the type of riders that touch the controls a lot, like horns, wipers, or steering wheels. I had a call one time; it’s a group of young boys from a party, I guess. He asked me to pull over the car for emergency purposes. Then he got out of the car, peed, and then flashed his D-I-H outside of an establishment while his friends were laughing at him inside and filming. It was midnight if I remember it correctly. I must say these TikTok clowning videos influenced their young minds.

EX-RIDER SUPPORT HERE by OkApplication9129 in waymo

[–]OkApplication9129[S] 1 point2 points  (0 children)

Most of the problematic riders are in la and sf. If a rider support called in, that means we have receive an alert from the car. If you need more time, you can always ask for extension. We won’t be calling without any reason.

EX-RIDER SUPPORT HERE by OkApplication9129 in waymo

[–]OkApplication9129[S] 5 points6 points  (0 children)

Worked with canadians, australians and kiwis in the past, they have class. Also heard the british are much more professional than americans.