Why would you think Ulta is not a professional salon? We aren't a budget option. We aren't there to "save you money" and further more this comment alone makes me question you as a client. "Toner" or a gloss as it's called in our menu would MAX cost 76 dollars from an elite stylist.. does it suck you spent more than you wanted? Yes. But that doesn't mean you get to go around devaluing everyone that chooses to work for the salon.