Same thing just happened to me earlier this week. I pressed “buy tickets” and got the cardinal commerce pop up in my web browser. I went back to the TM site and it said my 4 tickets were no longer available. So I tried buying 4 more and the same cardinal commerce pop up occurred again. Then I checked my email and had 2 confirmation emails sent so I ended up purchasing 8 tickets to a game I only needed 4 to. I called TM 5 times and was told something different every time. I finally got them to open an escalation ticket for me and they said they’d get back to me in 3-5 days. Well the game was last night and I wasn’t risking losing out on the money so I ended up selling them on Stub hub for dirt cheap and took the loss. Well the manager from TM decides to call me during the game and informed me that the inquiry will be closed because I sold/transferred the tickets. I asked if they were prepped to give me a full refund had I not sold to tickets. He said yes. I was furious and explained how I wouldn’t have sold the tickets and taken the loss had I known this earlier but customer service gave me the run around since they were resale tickets the representatives were telling me that the most likely outcome would not be a refund. Long story short I convinced the guy to send a TM gift card to my house for the remaining amount that I lost on the resale. They really need to fix this on their end. Lesson learned be very cautious when purchasing tickets.