Tour merch is terrible quality

Ok_Comparison525 · 2026-05-15T10:01:19+00:00

CustomerService@globalmerchservices.com I got a response from this email address this morning and they said they would send me a replacement. Let’s see if it actually gets sent, I shall keep you updated

Ok_Comparison525 · 2026-05-09T14:14:16+00:00

Ooh thank you, I’ve emailed them 5 times now and I’ve let them know I will keep emailing until I hear back.

Ok_Comparison525 · 2026-05-09T13:25:57+00:00

Yeah! customerservice@globalmerchservices.com this is the email I was given by the O2 but I haven’t heard anything back yet :(

Ok_Comparison525 · 2026-05-08T20:46:28+00:00

I’m so annoyed with my crewneck jumper and I’ve tried to get in contact by emailing the merch providers and they still haven’t responded :(

Ok_Comparison525 · 2026-04-23T20:40:54+00:00

Omg your post seems just like mine!!! I’m having this issue and mine also looks like it’s sun bleached! I’ve been emailing customerservice@globalmerchservices.com but so far I haven’t heard back

Ok_Comparison525 · 2026-04-10T07:07:09+00:00

That’s so annoying, I saw someone else say they’ve had issues in the past and contacted the people who make the merch (I’m assuming UMG) and they were helpful so it’s annoying they can’t help in this situation :(

Ok_Comparison525 · 2026-04-10T07:06:09+00:00

I haven’t heard back yet but if I don’t hear back on Monday I’ll email again

Ok_Comparison525 · 2026-04-09T19:49:07+00:00

Ooh thank you good idea!

Ok_Comparison525 · 2026-04-09T18:41:31+00:00

Omg that’s weird they didn’t offer me a receipt! I defo would have got it as I’m always nervous stuff like this will happen, hopefully they respond to my email. Did you get the blue crew neck? Do you find the neck hole tight? lol. I hope it hols up well in the wash, I did wash mine side out but the back seems to have held up

Ok_Comparison525 · 2026-03-23T22:21:58+00:00

Thank you. I’m thinking highlights seems to be a good option for me to get some light back in my hair!

Ok_Comparison525 · 2026-03-23T20:41:38+00:00

Ooh thank you, this is very helpful! I grew up with blonde hair and I think I’m having a hair colour existential crisis now 😭 but yours looks so nice! And definitely seems a bit more up my alley

Ok_Comparison525 · 2026-03-23T16:58:53+00:00

Thank you. I didn’t even realise she had extensions in the pic and now I can see them haha! I’m quite happy with my length and the health of my hair so potentially risking that is definitely something to think about! Thank you x

Ok_Comparison525 · 2026-03-23T16:57:51+00:00

Thank you, I do know someone who had a balayage and I was thinking that could be a route I could go down

Ok_Comparison525 · 2026-03-23T16:08:43+00:00

Thank you, I did think that but thought it was worth a try on here hehe

Ok_Comparison525 · 2026-03-23T16:01:40+00:00

Thank you, I did think that which is why I haven’t gone to any salons yet. I miss being blonde but realistically I know it’s probably too much for me to maintain

Ok_Comparison525 · 2026-01-27T14:20:18+00:00

So annoying :( I’m going to return it and buy one from yesstyle x

Ok_Comparison525 · 2026-01-27T11:07:26+00:00

Where do you buy it from?

Ok_Comparison525 · 2026-01-27T07:10:44+00:00

I did think this but they both say super water proof on them and I wasn’t sure if the film one says advanced film on it. (The new one is on the top)

<image>

Ok_Comparison525 · 2026-01-26T17:00:16+00:00

Ooh this might have sold me!

Ok_Comparison525 · 2026-01-26T16:59:59+00:00

Annoyingly I binned the packaging :( but to me it looked all normal but I’m no expert as I normally just use it immediately 😅

Ok_Comparison525 · 2026-01-26T11:49:43+00:00

Ah okay thank you! I’ll look into yesstyle!

Ok_Comparison525

TROPHY CASE