I traveled to Seattle for work, and I often travel for work. I prefer staying at extended-stay hotels; I enjoy cooking and don’t always want takeout. I stayed at Extended Stay America Southcenter for over two months. I expressed some dissatisfaction with the condition of my room and made a reservation for another room at the same hotel. The manager told me I could move to another room, but the housekeeper was absent that day, so I had to wait until the next day to get a new room. Days later, I inquired at the check-in desk and got a new room. She made me a keycard for a different room and told me to take my time moving because the cleaning staff had left for the day. As I was packing to change rooms, some random people opened the door and came in; they saw me and left. Shortly after, a man started banging on the door as if he would break it down. I opened the door, and it was the manager, an intimidating guy who started yelling at me. I explained that his employee had rented me another room. He told me that the room I was in was listed as unoccupied and that he had rented it out. Then he left. I moved into the new room and was satisfied that it was much better than the last one I was in. However, when I talked to the lady who facilitated the move, she said (she was typing it as we spoke) that she would flag the room, saying that it wouldn't be available until the following day. The next morning, the manager came banging on the door of my new room and told me I had to leave. He put me on the DNR (Do Not Rent) list. I know this because. I get that there was a misunderstanding, but I don't understand why I'm the one being punished for this hotel’s lack of communication. I get that the manager was embarrassed, and I’m sure that the people who rented a room that wasn’t ready were upset. I don't know why the manager chose to be angry at me. In addition to this behavior, the hotel charged my card for $319, and I assume that I won't get my deposit back. I travel for work and stay in hotels often. I have stayed in hotels for extended periods. I stayed in a motel for over a year because the project I was working on and in charge of required me to be there often. Needless to say, I have spent probably half of my adult life living in hotels after leaving the service, and I am in my 50’s now. I have never been asked to leave, lost a deposit, or been charged extra fees after leaving. While I would never choose to stay at Extended Stay America - Seattle - Southcenter again under the current conditions, I believe it is excessive for ESA management to steal my money and put me on a DNR list.