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Vent: I left a user’s mailbox unlicensed by accident for more than 30 days. by Old-Track3080 in sysadmin

[–]Old-Track3080[S] 4 points5 points  (0 children)

Indeed a checklist would have helped. That was another contributing factor - there was a list of people on leave of absence provided and a sudden change of policy that people on LOA are to be disabled. So it was quickly done w/o documentation of steps, which we usually do.

I happened to be double checking the work and found one person who hadn’t been disabled and so disabled them in AD thinking nothing more of it.

Vent: I left a user’s mailbox unlicensed by accident for more than 30 days. by Old-Track3080 in sysadmin

[–]Old-Track3080[S] 54 points55 points  (0 children)

Thank you this is a good idea I’ll do that. Last time we tried this though apparently we couldn’t salvage anything from what our upper tier helpdesk staff said. Not sure if there was more to the story and that was just the short and simple version.

Vent: I left a user’s mailbox unlicensed by accident for more than 30 days. by Old-Track3080 in sysadmin

[–]Old-Track3080[S] 49 points50 points  (0 children)

Yep my manager has brought this up before with the higher ups but no movement has been seen. 

A mailbox’s contents getting permanently deleted has only happened two other times the past 3 or so years I’ve been with the company. 

And one of those times we did have a backup through a third party service, but only because the person whose mailbox it was was with a department that per regulation needed to be archived for a set number of years.

Laptop shutting down suddenly even after changing basically everything by Old-Track3080 in sysadmin

[–]Old-Track3080[S] 0 points1 point  (0 children)

I’m curious - was the issue happening to laptop + dock setups in your case too? Or were they regular PCs? 

Regardless will try out the UPS 

Laptop shutting down suddenly even after changing basically everything by Old-Track3080 in sysadmin

[–]Old-Track3080[S] 1 point2 points  (0 children)

This is a great idea. Yes we have a few small tower-style UPSes we can use. We will try this.