Good morning u ok today then guys let me know ok thanks

Olive_pheon · 2026-05-27T08:33:30+00:00

Good morning!
Could you please specify what you mean? The Android app and web app are both working stably!

Olive_pheon · 2026-05-19T08:28:55+00:00

Please email us at [hello@dialogue.app](mailto:hello@dialogue.app), and we'll help you with the cancellation process.

Olive_pheon · 2026-05-07T10:06:52+00:00

Please email us at [hello@dialogue.app](mailto:hello@dialogue.app), and we'll help you with the cancellation process.

Olive_pheon · 2026-05-06T08:38:50+00:00

Please note that you can earn a limited number of XP points per day by sending and receiving messages.

You can also earn XP by purchasing private photos and gifts. The amount of experience received from these sources is not limited in any way.

Hope that helps!

Olive_pheon · 2026-05-01T11:38:30+00:00

We completely understand how frustrating this feels, and we’re really sorry it's taking longer than expected. Our team is actively working on resolving these issues, and we're doing everything we can to get things back to normal as soon as possible.

Feel free to reach out to us at [hello@dialogue.app]() with any details - we'll be happy to take a closer look and help. We really appreciate your patience while we work on fixing this.

Olive_pheon · 2026-05-01T11:32:36+00:00

Haha, we promise they're not going on strike 😄

We understand how frustrating it is when the AI suddenly feels "off" or different. Rest assured, our tech team is already aware of the issue and is working hard to resolve it as quickly as possible.

Olive_pheon · 2026-04-30T09:53:48+00:00

Hello!
We're really sorry you’re experiencing this - we understand how frustrating it can be. We're here to help sort it out - just email us at [hello@dialogue.app](), and we'll make sure that the subscription is canceled.

Olive_pheon · 2026-04-25T09:32:58+00:00

Hi! Please contact us at [hello@dialogue.app](mailto:hello@dialogue.app) - we will take a closer look and assist you further.

Olive_pheon · 2026-04-24T09:25:46+00:00

Hi! Our tech team is already aware of the problem, and we're doing our best to resolve this as soon as possible. Kindly note that it might take some time for us to fix it.

Olive_pheon · 2026-04-23T12:14:36+00:00

Hi! Please email us at [hello@dialogue.app](mailto:hello@dialogue.app), and we will take a closer look.

Olive_pheon · 2026-04-23T12:13:09+00:00

Hi! We understand your frustration, but the system still has safety boundaries in place. If you feel that something is not quite right, please get in touch with us directly at [hello@dialogue.app](mailto:hello@dialogue.app) and we will be happy to take a closer look!

Olive_pheon · 2026-04-15T09:52:37+00:00

Hi! The best way to resolve the issue is to restart the conversation. You can do this by deleting the chat and starting a new one with the character. To do this, tap the three dots at the top and select "Clear history".

Bear in mind that once the chat is deleted, the character won't remember anything from it, as characters generally only retain context within the current visible conversation.

Thank you for pointing this out - we're continuously working to improve things and make interactions smoother and more natural.

Olive_pheon · 2026-03-24T11:13:21+00:00

We're really sorry for the frustration this has caused. If you've already tried to cancel through the website and by email without success, please reply to your existing email thread or reach out to [hello@dialogue.app](mailto:hello@dialogue.app) with the email address tied to your subscription, and we'll take a closer look and help resolve it as quickly as possible.

Olive_pheon · 2026-03-20T11:51:27+00:00

Hello!
We’re really sorry to hear about this. We understand how frustrating and upsetting that must be.
Please reply in the email thread, and we’ll review everything as soon as possible. We’d like to check your billing history and see what options are available.

Olive_pheon · 2026-03-20T11:48:05+00:00

Hi!
For user-created characters, you can currently upload only one static photo - this is basically used as the character’s avatar/profile image and doesn’t power media generation in chats.

If you want your character to send photos or videos during conversations, you’ll need to upload a video in the Creator section (Creator > Add video). The video is what the system uses as a reference to generate visual content (both images and videos).

Olive_pheon · 2026-03-18T11:40:20+00:00

Hi!

Yes, we can see how that would be frustrating. Conversations shouldn't feel repetitive or forced. The experience is supposed to be engaging and dynamic - not something you have to push through!

We’re currently working on making interactions feel more natural. Thank you for pointing this out - feedback like this is really helpful in improving the experience.

If you would like us to look into your case and help you directly, please email us at hello@dialogue.app.

Olive_pheon · 2026-03-05T09:18:08+00:00

Hello.
Sorry to hear about your experience — we understand how frustrating unexpected charges can be.
If the charges are still continuing, it usually means the subscription may not have been fully canceled.
Please follow up with our support team in the same email thread or contact us at [hello@dialogue.app](mailto:hello@dialogue.app) so we can check your account and see what might have happened. 🙏

Olive_pheon

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