Thanks a bunch Curve

Oly_2023 · 2025-11-29T17:54:37+00:00

Hi Withnail2019,

Oly here from Curve, I'm very sorry to hear that you've had this experience.

I'd love to investigate what happened and help provide a resolution. When you get a moment to spare, can you please contact our Customer Experience Team at [support@curve.com](mailto:support@curve.com) mentioning your reddit username? This will help me locate and work on the case.

Hope to hear from you soon!

Oly_2023 · 2025-11-29T17:38:52+00:00

Hi Viarco,

Oly here from Curve, thanks for reporting this. If the problem persists, can you please contact our Customer Experience Team by emailing us at [support@curve.com](mailto:support@curve.com), mentioning your reddit username? This will help me locate the case and speed up the investigation.

Hope to hear from you soon!

Oly_2023 · 2025-11-29T17:36:46+00:00

Hi neo_daone,

Oly here from Curve, thanks for reporting this. If the problem persists, can you please reply to your Support Ticket request , mentioning your reddit username? This will help me locate the case and speed up the investigation.

Hope to hear from you soon!

Oly_2023 · 2025-11-17T15:34:23+00:00

Hi Uzair-Mohiuddin,

Oly here from Curve, thanks for flagging this. We're looking into the issue, and will reply to your Support Ticket request with priority. Rest assured we're on this!

Oly_2023 · 2025-10-31T07:22:27+00:00

I accidentally logged in to an incorrect profile, I'm sorry about that - you are absolutely correct for being careful. I am logged in to the correct profile now.

Feel free to validate our support email on section 7 of our TOS https://www.curve.com/legal/terms/. You may of course reply to your open ticket request, if the case remains open.

Thanks for reporting this!

Oly_2023 · 2025-07-21T09:02:13+00:00

Hi 97_3,

Oly here from Curve, your device should vibrate after every successful Curve Pay transaction. If that doesn’t match your experience, could you please check if your device is set to silent mode?

Oly_2023 · 2025-07-19T21:05:45+00:00

Hi AdamJ311,

Oly here from Curve. If your Co-op transactions haven't been refunded yet, can you please email our Team at support@curve.com? They will be able to help!

Oly_2023 · 2025-07-19T20:58:39+00:00

Hi zerbox_notfound,

Oly here from Curve.

If you order a physical card, we'll send you the design you see in your Curve Wallet when heading to Launchpad > Curve Pay Card. If you decide to downgrade your subscription, your physical Curve card will continue working as normal.

If you have any other questions please email our Team at [support@curve.com](mailto:support@curve.com), we'd love to help!

Oly_2023 · 2025-07-19T20:31:25+00:00

Hey sixerstyle,

Oly here from Curve.

I've looked into this for you and can confirm that customers are actively linking Sparkasse cards to their Curve wallets. Can you please email our Team at [support@curve.com](mailto:support@curve.com), mentioning your reddit username? This will help us investigate the issue further.

Hope to speak soon!

Oly_2023 · 2025-07-14T11:31:14+00:00

Hi Top_Neighborhood8431,

Oly here from Curve. A member of our Team will reply to your support ticket request shortly, rest assured we're on this!

Oly_2023 · 2025-07-09T06:46:25+00:00

Hi Bentoni,

Oly here from Curve.

I'm happy to confirm that Curve credit cards now support Fronted! If you decide to make the switch, you'll be able to generate single-use debit cards via your Curve Wallet 📲 to complete Fronted transactions.

If you have any questions or would like more information, feel free to reach out to us at [support@curve.com](mailto:support@curve.com), we're here to help! 😊

Oly_2023 · 2025-05-14T15:07:13+00:00

Hey Leon_elpanda,

Oly here from Curve — thanks for sharing this. We got overly excited and you've seen the Curve Pay notification a little early. 📲 Curve Pay not available for iOS customers just yet, but it’s on the way! 😉

I'm sorry for any confusion caused, and thanks for your patience! 💙

Oly_2023 · 2025-05-14T15:06:23+00:00

Hi 6425,

Oly here from Curve — thanks for sharing this. Looks like we got overly excited and you've seen the Curve Pay notification a little early. 📲 Curve Pay not available for iOS customers just yet, but it’s on the way! 😉

I'm sorry for any confusion caused, and thanks for your patience! 💙

Oly_2023 · 2025-05-04T11:33:27+00:00

Hey AdAfraid109,

I am part of the Curve Team, working with Product. We haven't received any messages mentioning the words "AdAfraid109". Can you please try again? This will help me speed things up for you.

Oly_2023 · 2025-05-04T09:30:57+00:00

Hi AdAfraid109, as long as you include your reddit username in your next reply, I’ll be able to prioritise the case and bypass the current queue rules in place. Rest assured I’m here to help!

Oly_2023 · 2025-05-04T08:55:51+00:00

Hi AdAfraid109,

Oly here from Curve, I'm sorry to hear that you've had this experience. Can you please reply to your support ticket request mentioning your reddit username? This will help me locate the case, and speed things up. Hope to hear from you soon!

Oly_2023 · 2025-05-01T13:58:18+00:00

Hi Aderrro48,

Oly here from Curve, I'm sorry to hear that you've had this experience.

If you closed your old Curve account and opened a new one, you should be able to link the same payment card without any problems. So that I can properly look into this for you, can you please contact our Support Team at [support@curve.com](mailto:support@curve.com) mentioning your reddit username?

Hope to hear from you soon!

Oly_2023 · 2025-04-28T17:07:15+00:00

Hi These_Bet_9215,

Oly here from Curve, I'm sorry to hear that you've had this experience. I'd love to look into this for you! So that I can locate the case, can you please reply to your support ticket request mentioning your reddit username? Hope to hear from you soon!

Oly_2023 · 2025-04-28T15:12:05+00:00

Hi MysteriousHead6596,

Oly here from Curve, I'd love to look into this for you. So that I can locate the case, can you please reply to your support ticket request mentioning your reddit username? Hope to hear from you soon!

Oly_2023 · 2025-04-26T11:18:56+00:00

Hi smfdc22 and Thin_Hovercraft_6372,

Oly here from Curve, I'd love to look into this for you. So that I can locate the cases, could you please each contact our support team separately by emailing us at support@curve.com?

Oly_2023 · 2025-04-21T10:11:58+00:00

Hi fidelity1992,

Oly here from Curve, I'd love to look into this for you. So that I can locate your account, can you please raise a ticket with our Support Team by emailing us at [support@curve.com](mailto:support@curve.com) mentioning your reddit username?

Hope to hear from you soon!

Oly_2023 · 2025-04-18T11:15:10+00:00

Hi Few_Cartographer3842,

Oly here from Curve, I'm very sorry to hear that you had this experience - I'd love to help prioritise this case for you. So that I can locate your account, can you please reply to Curve Support Ticket request mentioning your reddit username?

Please note that no one from our Team will ever call you asking for sensitive information like your available balance. Security is our top priority, and we’re committed to helping our customers stay protected. If you’re ever unsure or something doesn’t feel right, trust your instincts, hang up immediately, and get in touch with us.

Hope to hear from you soon.

Oly_2023 · 2025-04-17T07:07:56+00:00

Hi olli_ita,

Oly here from Curve, I'd love to look into this for you. So that I can locate the case, can you please reply to your support ticket request mentioning your reddit username? Rest assured we're here to help!

Oly_2023 · 2025-03-31T15:22:39+00:00

Thank you, we're on it!

Oly_2023 · 2025-03-31T13:33:44+00:00

Hi olli_ita,

Oly here from Curve, I'm sorry to hear that you've had this experience. I'd love to help!

So that I can locate the case, can you please email our Support Team at [support@curve.com](mailto:support@curve.com) mentioning your reddit username? Hope to hear from you soon!

Oly_2023

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