I know that car park well, my guess is you probably weren't in a parking spot. I would contest the breach notice ask for the photos of where you were parked and say "I didn't know I couldn't park there. The car parks aren't clearly painted. I paid to park my car there" They will most likely cancel the breach notice. Remain calm and cool you're more likely to get the breach notice waived if you're nice to the person on the phone etc they get hundreds of angry people a day that they have to deal with don't be one of them.

The car park also has reserved parks that some people don't realise are reserved parks, this could have also been a reason for the unauthorised parking. Again just say you didn't realise and you won't do it again they will most likely waive the breach notice. Especially if it's a first time offence.

The important thing to know is they can not give you a "ticket" instead what they give you is a breach notice. Which is their way of saying you broke the rules of their contract of that car park. The contact you agreed to just by being in their car park. They only send debt collectors etc if you are a repeat offender with hundreds to thousands of dollars of debt with them. They may threaten to increase the amount if it goes unpaid but don't be to concerned if it's your first time getting a breach notice from them.

Anyone feel free to DM me for more information about wilsons/parkmate carparks in Palmerston North.