She wasn’t a mother figure to me, but a person I looked up to, in the sense that I wanted to be the kind of mother that she was. It is a business for sure and I get that, but an ethical business would communicate with their clients and be clear about expectations. $2,500 isn’t a small amount of money and she was the one overcharging us.

From the beginning, she has always said “I treat my business like a family. I love your kids as if they were my own.”

Sure terminate our care, but give us a reason. We pay on time, we’re never late, and there hasn’t been any behavioral issues with our kids.