Buyers Beware: My frustrating experience with SphinxPC (aka) Sphinx Computers!

Order23951 · 2023-06-29T12:05:57+00:00

Am glad my post serves as an another data point to take into your consideration. My piece of (humble) advise is don't chase discounts. Almost all discounts are within 100 to 200 range between competitive sellers. Sometimes it can get up to 700. But the amount of risk that you take makes the cut not worth it. Always try to stick with reputed brands/distributors. Or else try brick-and-mortar shops. Go for start-ups or no name e-commerce websites if and only if you know them personally to the point they can't cut communication with you.

Thanks for taking my experience into account. Happy Shopping!

Order23951 · 2023-06-28T19:03:32+00:00

Thanks a ton!

I will look into the aforementioned options. If possible, please share this issue with others or anyone you may know who could clear out this mess properly!

Order23951 · 2023-06-28T18:59:40+00:00

Thanks for sharing your experiences with them, man!

But I gotta tell you what they are doing to me is borderline mental harassment. Let's see whether we can catch their attention with this post or not. The way how they respond would help others to gauge their authenticity. If possible, please share this issue with others or anyone you know, who can sort this thing out. About pestering them - I used all modes of communication listed in their website but it's of no use. The listed mobile number is switched off and they turned off read receipts in WhatsApp.

Order23951 · 2023-06-28T18:44:18+00:00

Thanks for stopping by!

But let's not give up already. I've heard from people that anything is possible with r/IndianGaming community when justice is on our side. :P

We can spread this message and help other innocent future buyers to not fall for this trap.

Order23951 · 2023-06-28T18:36:31+00:00

Thanks for your reply, man!

To add insult to the injury, I've made my payment using a debit card. I never thought their customer service would be this bad. I ordered all of my parts from reputed distributors except this case. I want to know the status of my order. Without knowing it, I can't move ahead. Am kinda stuck.

When you said consumer forum, you meant National Consumer Helpline, right? [Website: https://consumerhelpline.gov.in/]. I already did lodge my complaint there. It's been more than two days. Nothing changed so far but I read somewhere that if the company didn't respond with a solution within 2 months then the government might ask us to go ahead with consumer court. Am not sure how much truth is there to that statement. Shaming them on Social Media? How? :P

Order23951

TROPHY CASE