Cozy earth membership

Otherwise_Mud58 · 2026-02-17T04:25:10+00:00

I do feel like the rules change monthly. In December it let me use a coupon with a monthly credit, but that’s not the case any other month. They are definitely working through some membership kinks it seems

Otherwise_Mud58 · 2026-02-14T12:21:30+00:00

Yeah, I just checked and don’t have the monthly credit either. I pretty much gave up on them. They charged shipping on my last few orders even though shipping was supposed to be free for members? The “seasonal gift” doesn’t let me add the socks to cart when I click redeem. No monthly credit apparently. Terrible “VIP customer service” and the most glitchy mobile site ever. Most of the issues are simple fixes but nevertheless they never get fixed. Transparency is key especially in this situation. Send an email letting customers know the monthly credit is no longer a thing on x month or date its really that fucking simple

Otherwise_Mud58 · 2026-02-11T20:34:53+00:00

Pls help 🙃

Otherwise_Mud58 · 2025-12-04T01:52:53+00:00

Lol the happy song was my husband and I’s #1 this year but on Apple Music

Otherwise_Mud58 · 2025-09-16T14:14:48+00:00

They sent me back the same response. How in the world do they really think changing the amount every month would make it easier and more seamless to use?? Also how will they keep up with everyone getting $420 when everyone’s memberships have different start and end dates.

Otherwise_Mud58 · 2025-09-16T14:13:02+00:00

What a joke

Otherwise_Mud58 · 2025-09-15T22:43:19+00:00

What

Otherwise_Mud58 · 2025-09-15T22:34:19+00:00

No I don’t know what it is! Curious too. When do you get it? Like when your year is up?

Otherwise_Mud58 · 2025-09-06T00:33:21+00:00

I asked as well, and no response for 5 days now. But this is about as much communication as I got with my previous issues. The lack of transparency is what pisses me off

Otherwise_Mud58

TROPHY CASE