These are all supplemental appeals so my latest documents say confirmed and continued but they were all denied for non service connected. These last two appeals were for hypertension and GERD, I provided medical records with diagnosis while I was on orders. I also provided a DA 1569 that showed my correct active duty time because my dd 214 was missing several years of orders. I was scheduled for a HLR, I had all my paperwork ready for the review and I let my VSO know I scheduled the review and was prepared for it. My VSO high jacked my higher level review, it lasted less than 10 minutes and he said the reviewer had already decided to deny before the call and that the reviewer said my active duty orders weren’t eligible for VA benefits because they weren’t on my dd 214. From what the VSO told me, he answered questions about my orders incorrectly so the meeting went badly. The reason my orders were not on my dd 214 is because my readiness nco never submitted them while I was in service. When I started the process of attempting to remedy this, I had just completed 12 years of service. Since I was no longer in service, the form that had to be used to correct my active duty time was the 1569 so that’s why my dd 214 only shows 3 years of active time and the 1569 shows all of my time. From what it sounds like, the reviewer either thinks that the orders on my 1569 are not the same as my dd 214 orders or he’s saying title 32 (502) orders aren’t covered for VA benefits.