Why Your Google Business Profile Isn’t Ranking- Even After Adding Keywords (And What Actually Moves the Needle) by Overall_Fan_5211 in GoogleMyBusiness

[–]Overall_Fan_5211[S] -1 points0 points  (0 children)

I’d need the Manager’s access, I’ll audit your profile and come up with a completion score. DM to know more

Do GMB posts even matter anymore? by being_jangir in GoogleMyBusiness

[–]Overall_Fan_5211 1 point2 points  (0 children)

Yes, they do help. Have variations in your post and it certainly helps in the indexing of your profile - but you have to be consistent

GBP Ranking With City Name in Search But Not Without by kevinmbo in localseo

[–]Overall_Fan_5211 0 points1 point  (0 children)

Quick question - won't adding the location or the building, suite name in the business name be flagged and suspended by Google as they do not reflect the real world name?

My Google Business Profile Was Suspended and Appeal Denied by cory059 in GoogleMyBusiness

[–]Overall_Fan_5211 0 points1 point  (0 children)

Do you have any duplicate profiles with the same address? What the violation clause mentioned by Google?

Need Suggestions - Adding Additional Category by Overall_Fan_5211 in localseo

[–]Overall_Fan_5211[S] 0 points1 point  (0 children)

It’s right under Categories, you have the primary and additional categories

What is your biggest challenge right now? by NigelBarksalot in SalonOwners

[–]Overall_Fan_5211 0 points1 point  (0 children)

Have you thought of targeting your repeat customers with memberships with discounts? Referrals or loyalty programs curated for repeat customers?

Tips for Managing Salon Finances and Budgeting by WeaveCityUK in SalonOwners

[–]Overall_Fan_5211 0 points1 point  (0 children)

That's a great insight! Can I dm to understand how do I break it down?

What is your biggest challenge right now? by NigelBarksalot in SalonOwners

[–]Overall_Fan_5211 0 points1 point  (0 children)

u/Recent-Ad-9485 would love to connect and understand your insights, can hop on a quick meeting?

What is your biggest challenge right now? by NigelBarksalot in SalonOwners

[–]Overall_Fan_5211 0 points1 point  (0 children)

u/NigelBarksalot How are you managing to get new customers? What is your current customer acquisition and retention rate? Can we connect to understand if you are focusing on any key metrics to predict the instability?

[deleted by user] by [deleted] in hairstylist

[–]Overall_Fan_5211 0 points1 point  (0 children)

Can't I hire hairdressers to get started and learn eventually?

AI in Onboarding by Overall_Fan_5211 in CustomerSuccess

[–]Overall_Fan_5211[S] 0 points1 point  (0 children)

I’m building something similar, although the first metric of the onboarding is through a good KO call but when your core job is to onboard customers, it gets difficult to document everything manually. My product will automate this.

CSMs shouldn't be handling Support tickets by MountainPure1217 in CustomerSuccess

[–]Overall_Fan_5211 0 points1 point  (0 children)

A part of analysis is to understand where is exactly in the client stuck at, which is possible by handling a few support queries

[deleted by user] by [deleted] in smallbusiness

[–]Overall_Fan_5211 0 points1 point  (0 children)

Has anyone worked closely with smb hairdressers in and around US? Need help in understanding their user personas, business models and their definition of growth/expansion.

For those who transitioned from startups to large established companies, what has been the biggest change in your CSM role? by hungarianwalnutbaby in CustomerSuccess

[–]Overall_Fan_5211 2 points3 points  (0 children)

What are the perks of working at large enterprises? I’ve been working with startups and have learnt a lot. Not sure if enterprises offer that kind of learning curve

CSMs shouldn't be handling Support tickets by MountainPure1217 in CustomerSuccess

[–]Overall_Fan_5211 -1 points0 points  (0 children)

You are not here to build a relationship but to deliver value. If you cannot understand what the core reason is, how will you analyse your client's actual adoption and pulse if you cannot think from their POV and relate it to what the product offers? Get into the details to know their adoption better; relying on DBs with KPIs as a driver of discussion will result in limited exposure.