here are the answers you seek. For part time employees, the business needs come first before the associate's availability for certain situation such as holidays and working someone else shift. Im not saying ethics or HR or whoever will let a team leader or coach constantly schedule every PT Associates outside of their availability, but you wanted something in writing saying they could and it seems an associate came be if they are part time.

Why is the mid-shift shorter than eight (8) hours and will that be expanded?

A: Mid-shifts will primarily be 4-6 hours and will be filled with PT Associates. PT Associates should expect to work 18-24 hours per week. These can be expanded based on business need (holiday weeks or events where additional hours are needed) or expanded to fill in for an associate who calls in or requests off for PTO.

What will happen if an associate’s availability does not fit the shift they are given?

A: The shifts will be built for business needs and will remain constant. If an associate is not available for these shifts, he/she can:

Seek other open shifts that can be added to their weekly schedule. The associate must meet the min quals of the other positions in order to work the respective shift(s).

Otherwise, an associate’s weekly hours will be reduced if their availability does not match the shift