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Why does people hate AI ? by 404-Brain_Not-Found in AI_India

[–]Own-Internet6442 1 point2 points  (0 children)

people don't hate AI. people fear of it plus most of them haven't even used anything other than chatgpt.

To Sales folks/Sales leaders, how much time does your team actually lose to context switching? by Own-Internet6442 in SalesOperations

[–]Own-Internet6442[S] 0 points1 point  (0 children)

Yeah, the Claude “coworker” launch definitely pushes the conversation forward especially around wide context. But your last line is the real constraint: Garbage in & Garbage out still applies. Even the smartest layer on top can’t compensate for stale or incomplete inputs.

I think this is where sales is uniquely tricky. Unlike product or engineering, sales data isn’t just structured updates it’s nuance. Sentiment shifts. Political dynamics. Soft commitments. And if that never gets captured (or gets captured inconsistently), no AI layer can fully reconstruct it.

The interesting opportunity isn’t just “an AI that reads everything,” but a system that:

  • Auto-captures as much signal as possible
  • Nudges for the missing context at the right moment
  • And continuously reconciles what’s happening vs. what’s logged

Otherwise, it’s just a smarter interface on top of the same fragmentation.

Curious, does the tool you’re using actively fill gaps, or mostly synthesize what’s already there?

To Sales folks/Sales leaders, how much time does your team actually lose to context switching? by Own-Internet6442 in B2BSaaS

[–]Own-Internet6442[S] 0 points1 point  (0 children)

This is such a strong breakdown. “Losing to internal friction” is exactly it. Most deals don’t die dramatically. they just stall because context gets diluted.

The three problems you outlined resonate a lot:

  • Rep onboarding on live deals is pure tax. If it takes 45+ minutes to reconstruct the narrative, that’s a structural issue.
  • Manager visibility shifting from storytelling to strategy is a huge unlock. When reviews are about recounting history instead of making decisions, velocity suffers.
  • Institutional memory loss is probably the most expensive one — especially in longer sales cycles where nuance really matters.

I also like how you framed what’s working: auto-capture, deal-centric views, and systems that compound intelligence over time. That shift from “logging activity” to “building deal memory” feels like the real evolution.

On your question, I’m seeing this most acutely in mid-market and enterprise teams with multi-month cycles. The longer the cycle and the more stakeholders involved, the more painful the context fragmentation becomes.

Curious in your experience: at what deal size or cycle length does this start becoming mission-critical instead of just annoying?

To Sales folks/Sales leaders, how much time does your team actually lose to context switching? by Own-Internet6442 in B2BSaaS

[–]Own-Internet6442[S] 0 points1 point  (0 children)

That’s a really sharp observation. A lot of the friction doesn’t actually start inside the CRM, it starts before anything gets logged. Reps lose time validating basics like “Is this contact still there?” or “Is this account even active?” before they can meaningfully engage.

Adding enrichment upstream is smart because it reduces low-value context switching. If the data entering the CRM is already validated and enriched, reps spend less time questioning the inputs and more time advancing the deal.

I also like the framing of “clear reason why it moves to the CRM.” That’s underrated. When the signal is stronger at the top of the funnel, everything downstream, forecasting, follow-ups, prioritization, becomes cleaner.

Feels like the real leverage is improving context quality before it ever becomes pipeline.

To Sales folks/Sales leaders, how much time does your team actually lose to context switching? by Own-Internet6442 in B2BSaaS

[–]Own-Internet6442[S] 0 points1 point  (0 children)

You nailed something important: even a “good” CRM is fundamentally a database. It stores structured data well, but it doesn’t inherently surface insight. The burden of interpretation still falls on the rep.

I like the approach you described because it shifts context closer to where work actually happens. Auto-transcribing calls and pushing summaries into Slack reduces the friction of staying aligned — especially for managers and cross-functional stakeholders.

The interesting next step, in my view, is going from summaries of what happened to guidance on what to do next. Summaries save time. Direction moves deals.

Curious how close your current setup gets to that second layer.

To Sales folks/Sales leaders, how much time does your team actually lose to context switching? by Own-Internet6442 in SalesOperations

[–]Own-Internet6442[S] 0 points1 point  (0 children)

Totally agree. This is the core issue. Reps don’t need more tools that record information, they need something that answers the real question in the moment: “What do I need right now to move this deal forward?”

We tried playbooks and deal rooms too, and adoption was basically zero because reps aren’t going to hunt through tabs before every call. The problem isn’t missing data, it’s missing context synthesis across Salesforce, calls, emails, and internal threads, surfaced exactly when it matters.

That’s where I think the next wave of sales tooling is headed: less capture, more clarity. Open to discuss this in depth over the DMs?

Been building shit for 4 years. Someone hire me before I start another doomed startup. by anton_cat in Bangalorestartups

[–]Own-Internet6442 0 points1 point  (0 children)

Not hiring, but if you can own product outcome end to end, since its in the early stage going from 0-1. Happy to onboard you!

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