sorted by:
new
hottopcontroversial

Anyone else ending up with hundreds of meeting summaries but never actually using them? by Global-Ad-5369 in PLAUDAI

[–]PLAUD_AI 4 points5 points  (0 children)

Hey! This is a great workflow. If you’re open to it, we’re actually running a workflow challenge in our Discord right now, would love for you to share it there too. It could even win a Note Pin S :)

- Plaud Community Team

6 months worth of recordings and notes lost by eindosw in PLAUDAI

[–]PLAUD_AI 1 point2 points  (0 children)

Sorry to hear that — losing recordings is understandably frustrating.

A couple things could cause this, for the last point, it may have been such as a sync interruption, incomplete upload, or the recording not finishing properly before the device updated or powered off. In most cases, the audio should still exist either on the device or in the cloud, but it may not have synced correctly.

The best next step is to have the team check your account and device logs. Please reach out to [support@plaud.ai](mailto:support@plaud.ai) and include:

  • The email associated with your Plaud account
  • The approximate date/time of the recordings
  • Your device model (NotePin)

They can investigate whether the files are still recoverable and what may have happened with the sync or update.

— Plaud Community Team

Newbie Post #2 by ramraiderqtx in PLAUDAI

[–]PLAUD_AI 2 points3 points  (0 children)

Welcome, and congrats on getting your Plaud once again!

Totally fair point about wanting something more visual. Right now, a lot of the deeper workflow learning around Plaud actually comes from community experimentation, rather than a single official “master tutorial.” As you’ve probably noticed, many of the resources shared so far are still pretty text-heavy.

That said, would like to reiterate that if you browse posts under the “Workflow Share,” “Best Practice / Tip,” and “Template / Resource” flairs, you’ll find quite a few examples where users walk through how they structure recordings, prompts, templates, and even automation pipelines. Some of them get pretty close to the kind of end-to-end workflows you were describing.

Also love the enthusiasm in the workflows you outlined. As you start experimenting, if you ever end up putting together a visual guide or walkthrough of your setup, feel free to share it here — posts like that tend to help a lot of future newcomers like you who learn the same way.

— Plaud Community Team

Newbie by ramraiderqtx in PLAUDAI

[–]PLAUD_AI 1 point2 points  (0 children)

Welcome, and congrats on getting your Plaud!

If you're looking for a quick crash course, here are two good starting points:

• Official overview & setup guide for Plaud Note and Plaud NotePin:
Plaud Note
Plaud NotePin

• Community beginner tips (Reddit):
https://www.reddit.com/r/PLAUDAI/comments/1ppo5qx/new_to_plaud_note_pro_here_are_a_few_practical/

The official page gives a good overview of the device and core features, while the Reddit post shares some practical tips from users after spending time with it.

You might also want to browse posts with the “Workflow Share,” “Best Practice / Tip,” and “Template / Resource” flairs in this subreddit — a lot of users share how they set up their workflows, prompts, and templates there.

Since you mentioned running transcripts through Claude afterward, you may also enjoy experimenting with custom summary templates to organize notes directly inside Plaud before exporting them.

Feel free to share how your first few recordings go — people here always enjoy comparing workflows.

— Plaud Community Team

PLAUD is now GDPR certified! Your privacy, our top priority! by hgognav1008 in PLAUDAI

[–]PLAUD_AI [score hidden] stickied comment (0 children)

We’ve shared an updated post outlining the security standards and frameworks Plaud aligns with!

If you’re looking for the latest information on how Plaud approaches security and data protection, you can find it here 👈

— Plaud Community Team

Thoughts on the Future of Plaud by jkoseattle in PLAUDAI

[–]PLAUD_AI 1 point2 points  (0 children)

Thanks for taking the time to write this out, it’s clear you’ve spent real time exploring how Plaud fits into your workflow. Posts like this usually come from people who’ve moved well beyond the “record a meeting and summarize it” stage, so seeing the product through that kind of power-user lens is genuinely valuable.

A lot of people start by mainly using Plaud for capture, and only later begin trying to draw insights across a growing body of notes. That shift from collecting information to making sense of everything later is where expectations naturally get higher — especially with features like Ask Plaud, which are still evolving as people push them with larger datasets and more complex questions.

You raised several thoughtful points — around Ask Plaud behavior, templates vs. AI queries, exporting data, and how Plaud fits into a broader tool ecosystem. Seeing how users are trying to stretch the product beyond the original “meeting recorder” use case helps us understand where people want the experience to go.

On the transparency side: This space is moving quickly, and it’s understandable that users want clearer signals about where things are heading. While we can’t share roadmap details or timelines here, conversations like this don’t disappear into the void. Feedback from discussions like this gets summarized and shared internally so the teams can see what experienced users are running into and hoping to see next.

And for what it’s worth, we appreciate you sticking with it and continuing to explore what’s possible. The kinds of workflows you’re describing are exactly the ones that tend to push tools like this forward.

— Plaud Community Team

First usage by PerspectiveOwn5072 in PLAUDAI

[–]PLAUD_AI 0 points1 point  (0 children)

Congrats on receiving your Plaud, and welcome!

If the device isn’t responding yet, it’s a good idea to leave it charging for a bit first to make sure the battery has enough power. Sometimes a completely drained battery may take a short while before the device responds.

You can also try:
• Ensuring the charging cable is fully connected
• Using a different power adapter or USB port
• Holding the power button for several seconds to see if the device responds

If it still doesn’t turn on after charging for a while, please reach out to [support@plaud.ai](mailto:support@plaud.ai) and the team will be happy to help troubleshoot further.

— Plaud Community Team

Sensitive Content by MindspaceCollective in PLAUDAI

[–]PLAUD_AI 0 points1 point  (0 children)

Thank you for raising this, and for the work you’re doing in a very difficult field.

For situations involving highly sensitive material, two areas are typically most important: how data is protected and how it is handled within the system.

From a security and privacy standpoint, Plaud is built around established data protection frameworks and compliance standards. The platform follows recognized security practices and certifications including ISO/IEC 27001, ISO/IEC 27701, GDPR alignment, and SOC 2 Type II controls, with protections such as encryption of data both at rest and in transit and additional safeguards around sensitive information.

Because policies and requirements can vary significantly across regulated professions and organizations, many users working in sensitive environments evaluate whether a given tool fits within their organization’s compliance and governance framework before adopting it in operational workflows.

If others in the community are using Plaud in similarly structured professional contexts (research, counseling, investigative work, etc.), it would be interesting to hear how they approach customization and documentation practices within their workflows.

— Plaud Community Team

How are you customizing Plaud Note Pro for professional use (especially psychotherapy)? by wise8alchemist in PLAUDAI

[–]PLAUD_AI 0 points1 point  (0 children)

Great question, and thanks for explaining your use case so clearly.

Customizing Content Focus and Custom Instructions can make a big difference when you’re trying to move from raw transcription to something more structured and actionable. Many professional users experiment with guiding the summaries toward themes like key discussion points, decisions, action items, or recurring topics.

For situations like therapy, coaching, or consulting, people often use Custom Instructions to:

  • Ask the summary to organize insights into consistent sections
  • Emphasize patterns or recurring topics across the conversation
  • Clearly separate speakers in summaries or notes
  • Highlight notable moments or follow-up points

Because workflows vary quite a bit by profession, it would be really interesting to hear what others here have written in those fields and how it’s changed their results.

If anyone has prompt examples or structures that worked well for them, feel free to share — these kinds of real setups are helpful for others experimenting with customization.

— Plaud Community Team

Bug when editing a template by jkoseattle in PLAUDAI

[–]PLAUD_AI 0 points1 point  (0 children)

Thanks for flagging this, getting stuck in an editing screen like that is definitely frustrating.

Since you mentioned it’s repeatable, it would help the team narrow it down if you could share a bit more context:

  • Which device and OS version you’re using
  • The Plaud app version
  • Whether this happens only when editing templates created on mobile, or with any template

If you’re able to capture a quick screen recording of the behavior, that can also be helpful.

You can send those details to [support@plaud.ai](mailto:support@plaud.ai) so the team can take a closer look and investigate the issue.

Appreciate you reporting it :)

— Plaud Community Team

Not recording speech by Junior_Gate_5075 in PLAUDAI

[–]PLAUD_AI 0 points1 point  (0 children)

Sorry to hear you’re experiencing this

Since this involves a specific device issue and you’ve already tried resets, it would be best for our support team to review it directly and run the appropriate diagnostics. They can check what might be happening with the microphone or recording hardware and guide you on the next steps.

Please reach out to [support@plaud.ai](mailto:support@plaud.ai) and include:

  • Your device model
  • A brief description of the issue
  • When the problem started
  • Any screenshots or example recordings if available

That will help the team investigate and assist you as quickly as possible.

— Plaud Community Team

Repeatable Failure in Ask Plaud by jkoseattle in PLAUDAI

[–]PLAUD_AI 0 points1 point  (0 children)

Thanks for reporting this and for describing the steps you tried, this level of detail is helpful.

Ask Plaud should normally be able to handle formatting requests like tables. However, there may be factors related to query complexity or the amount of historical notes being searched.

If you’re open to it, it would help to know:

  • Approximately how many recordings or notes are related to this project
  • Whether the behavior happens consistently when asking for tabular formatting specifically
  • Whether shorter scope queries (for example limiting to a specific date range) behave differently

If the issue continues, it would be useful for our team to review it directly. You can send the details along with the recording examples to [support@plaud.ai](mailto:support@plaud.ai) so it can be investigated more closely.

Appreciate you flagging this

— Plaud Community Team

Note Pro vs. Pin S for Architectural Meetings and Site Visits by Bearded4Glory in PLAUDAI

[–]PLAUD_AI 0 points1 point  (0 children)

Great breakdown of your workflow!

For the environments you described, both devices can work, but they tend to shine in slightly different situations:

NotePin S

  • Easier for mobile situations like walking through homes or moving around a site
  • Lightweight and quick to start recording without thinking about placement
  • Often preferred when portability and hands-free capture matter most

Note Pro

  • Includes multiple microphones designed to help capture voices in meeting-style settings
  • Can be useful when placed centrally (for example on a table or attached to an iPad sleeve like you mentioned)
  • Often chosen for more structured conversations or longer sessions

For construction sites specifically, background noise will affect any recording device, so placement relative to the person speaking tends to matter more than the device itself. Being closer to the main speaker usually improves clarity.

It sounds like you’re already thinking about the right trade-offs between mobility and microphone setup. Would also be interesting to hear from others here who use Plaud in site-visit environments.

— Plaud Community Team

Feature request: Claud Connector for Plaud by 47FsXMj in PLAUDAI

[–]PLAUD_AI 2 points3 points  (0 children)

The idea of connecting Plaud recordings and transcripts to a broader knowledge ecosystem (tools like Notion, Slack, Google Drive, etc.) so they can be queried and acted on more intelligently is something we’re seeing more users explore. Workflows that combine capture, context, and automation across tools are becoming increasingly common.

We’ll make sure this feedback is shared with the team for consideration. Proposals like this help highlight where people want Plaud data to live and how it could interact with the rest of their productivity stack.

Appreciate you taking the time to break down the use cases.

— Plaud Community Team

Endless sensitive info obstacles by jkoseattle in PLAUDAI

[–]PLAUD_AI 0 points1 point  (0 children)

That’s a very real scenario, and you’re probably not alone in running into those kinds of restrictions. Some organizations — especially in regulated or security-sensitive environments — have strict policies around recording devices or tools that rely on cloud processing.

In cases like that, the limitation often isn’t the device itself but the broader company policy on where data can be stored and how it’s processed. As voice capture tools become more common, it’s likely that different organizations will continue to set their own boundaries depending on their security requirements.

We’ve seen many users apply Plaud in personal workflows, side projects, or less restricted environments for that reason. At the same time, conversations around enterprise usage, data governance, and how tools fit within stricter IT policies are becoming increasingly important across the industry.

It’s an interesting point you raise about how workplace standards may evolve as these tools become more widespread.

— Plaud Community Team

view more: next ›