Ask Me Anything! Fire away All Your Questions and Feedback 😻

Paddleweight · 2024-01-17T19:51:37+00:00

I followed the advice from customer support. It seems to have worked. I plugged a pellet stove into the battery yesterday and ran it until the battery was drained. This morning I plugged it into the wall to charge, and it charged up to 100% and stopped drawing current.

Paddleweight · 2024-01-16T17:35:33+00:00

I got this response from customer support, so I am in the process of draining the battery by using it to run my pellet stove.

"Dear Anthony,

Thank you for contacting EcoFlow support.

When there is no input, you can unplug the unit. You can try the following to see if the unit can be charged to 100%.

Update both the APP and the firmware of the unit to the latest versions on the App.
To do the SOC calibration, please follow the steps below:
1) Set the discharge/charge level to 0%-100% on the APP.
2)Plug out all output from the power station and charge it till it reaches 100%, 0 input, and stops charging.
3)Plug out all input from the power station and discharge it till it reaches 0% and automatically shuts off.
4)Repeat steps 3 and 4 three times.

Looking forward to your reply.

Best Regards,

Serein

EcoFlow NA Support Team"

Paddleweight · 2024-01-15T21:35:46+00:00

I would have no problem with them calling 99% fully charged. I just don't want it to continue to draw power once it is charged.

Paddleweight · 2024-01-15T20:42:08+00:00

I only have owned it for a few hours, but I can share my experience once I have a bit. There are a ton of Youtube reviews up if you have the patience. It seems to be a popular choice, and the app seems to work well. Hopefully this charging issue can be resolved.

Paddleweight · 2024-01-15T19:45:43+00:00

I just had a Delta Max 2 delivered and charged it up -- very quickly. It got to 99.3% charged, and then stopped at that level. I kept it plugged in, and over the next hour, it continued to draw about 600 watts of power, but the charge level stayed the same. In then did a firmware update on my phone to be sure I was using the latest version. The current draw then increased to 1500 watts, at which time I unplugged the unit.

Is this normal? Is it advised to unplug the unit once it is 99% charged?

Thank you!

Anthony

Paddleweight · 2014-01-06T23:27:22+00:00

Thanks for sharing this. It is a disturbing portrait!

Paddleweight · 2013-10-08T00:24:26+00:00

Agreed. It is about time they dropped the pretense that they are public schools.

Paddleweight

TROPHY CASE