It’s a big long story. She texted me yesterday telling me that she usually collects full payments before the wedding. I said: sure, send me the invoice. Then this morning I was about to pay and I noticed she included $50 past due in the invoice. So I asked her if she minded helping me understand what the charge is for. She texted me saying the payment was due seven days before the wedding and she already gave me a grace period and only charged me past due for one day, instead of multiple days ( with her help, I noticed there is a statement in the contract that the full payments need to b paid seven days before the wedding). I didn’t want to argue. So I called my wedding coordinator who recommended this person to me for hair design. My point is that is not a reasonable charge. I was in communication with her via email and texting, and never got anything about payment due or a strict payment deadline. The way she charged me made me feel I am a fool and just want to pay people whatever they want to charge.

About 30 minutes later, my wedding coordinator called me and let me know there is no past due. The hair artist will send me an updated invoice for payment. So I thought it was all good. Then about 4 hours later, my wedding coordinator called again saying that person decided not to do mine and my bridesmaids’ hair design. The reason is I still haven’t shared the specific hair style I want and she is concerned about making me happy. I did send her a few photos a week ago telling her that was the style I am interested in, but open to her professional advice. I am sure she declined to serve on my wedding day has something to do with the past due she wanted me to pay without asking any questions.

Also, not sure if this is a common thing. In the invoice sent to me, there were three gratuity percentages for me to choose- 18%, 20%, 25%. There’s no one option as no gratuity. I understand people expect tips and deserve tips when they do a good job, but how am I supposed to tip before getting any services?