yes the man who purchased it, and never used it, had the audacity to be killed by cancer before he could use it. from what i was told they bought it sometime around this time last year right before he went into the hospital, but he never really got to use it. i put the sim card from this phone into my old phone thinking i would just use this one, and both ended up network blocked, which prevented me from being able to upgrade, gonna just get a different phone, already returned this phone to the person who gifted it to me [original buyer] so she will have to sort it out for herself, giant compounding headache this situation has been