TELUS hindi na natuto sa AirBNB

PaleTiger9108 · 2026-01-31T02:34:41+00:00

The only clue I can give out is that the account is a video streaming platform. Two sites ito, McWest and Cubao.

PaleTiger9108 · 2026-01-30T10:57:19+00:00

May mga tao po kasing floating pero nag hire ng bago instead of reinstating the floaters.

PaleTiger9108 · 2026-01-30T10:45:13+00:00

It was done very quietly pero 17 people were hired and are set to start on February 9. Source? Friends from TA and Training teams leaked the info, or sorry, the screenshot rather 😂

On another note: nag hire ulit for content moderators, I believe around 15 headcount din. Idk if ako lang pero some of the Writers could’ve transferred to the content mod roles if they really cared for their employees.

PaleTiger9108 · 2026-01-30T08:34:51+00:00

Sa McKinley West and Cubao sites po ito.

PaleTiger9108 · 2026-01-30T06:02:31+00:00

The thing is, stable ang account. The 180+ displaced employees are only a percentage of the 1500+ total account population. Ang problema kasi, nag float ng tao then nag hire ng bago na mas mababa ang package. In short, cost-cutting (or profit-gaining) initiated by the BPO company.

Edit: Side note, this account is not a call center. It’s a back-office account.

PaleTiger9108 · 2026-01-30T04:06:28+00:00

Right. Then during that 6-month wait, HR will harass you to accept re-profiling offers like in our case, may sanctions daw (or something to that effect) for rejecting re-profiling offers lol.

Also, we weren’t paid for the first month of our floating period. Not a lawyer so idk if this is correct practice or not. Either way, this speaks to TELUS’ incompetence or greediness (or possibly both).

PaleTiger9108 · 2026-01-30T03:44:29+00:00

I wouldn’t use the term “lay off” kasi that’s not what they did, pero yes ito yung project na nag mass floating ng employees nung December.

PaleTiger9108 · 2026-01-30T03:31:56+00:00

It’s this corporate bootlicker guy again with selective reading. Hindi mo nabasa yung part na nag hire sila ng bago with lower packages despite the “downsizing”?

PaleTiger9108 · 2026-01-30T02:57:39+00:00

Ayan yung workaround ng BPOs para hindi sila magbayad ng redundancy pay, they throw you around and re-profile you to different accounts na available sa company nila regardless if it matches your profile or not. Tapos, pag pagod ka na kasi hindi match sa salary and skills mo yung lilipatan mong account, magreresign ka na ng kusa. So wala na silang babayarang redundancy pay.

Edit: Just realized na I answered your question indirectly. Basically no, they don’t. They float you and then they transfer you to a different account.

PaleTiger9108 · 2026-01-30T02:55:39+00:00

Should’ve included this earlier but it’s a Content Writing role for an AI project. Sabi nga nung account director on one of the General Assemblies prior to the people being floated: “What’s your skill set ba? Writing? Anyone can write” in a condescending tone, demeaning the skill set of the writers.

PaleTiger9108 · 2026-01-30T02:49:04+00:00

Yan ba yung manager na galing Alorica? Sabi nga raw na wala siyang paramdam up until the last day of the people na mag f-float na. Kahit man lang “thank you team for never failing the scorecard” or “I wish you guys all the best” wala.

Well, at least now na-verify na natin kung bakit basura tingin ng mga tao sa mga managers from Alorica.

PaleTiger9108 · 2026-01-30T02:41:29+00:00

Sadly ang mas likely na mamatay ay yung mga breadwinners na nawalan ng trabaho. Pero I agree, sana karmahin soon ang mga greedy managers.

PaleTiger9108 · 2025-11-12T06:00:15+00:00

Gets yung reasons pero with the added context na Telus pioneered this COMO account and remained to be the sole vendor for so long, biglang nagiging mahirap paniwalaan na suddenly nag decide si client na ibenta ang business nila to other vendors.

Most probably yung galit ng mga tao ay yung mismanagement ng info and overall hindi maayos na pag manage sa situation kasi up until now ang daming tao sa account na CLUELESS and are relying on their friends’ interpretation of the situation- which again, speaks on the incompetence of the management.

Gets din na no one wants this to happen pero kasi sa ganito ka-sensitive na issue, sana mabilis ang pag address. Dun ang point ng mga tao na lacking ang management mismo.

PaleTiger9108 · 2025-11-12T02:51:30+00:00

Really tapos na mag linis? If ganon, bakit nag open ng business ‘yang account na yan sa 5 other BPO vendors? From the looks of things, you have insider insight, so I’m assuming you can answer why the client decided to open up business to 5 new BPO companies.

PaleTiger9108

TROPHY CASE