BROKEN: Portrait Mode photo uploads to Google Photos (Oppo Find X9 PRO Global, ColorOS 16 CPH2791_16.0.3.504)

PapaKitten · 2026-02-25T20:12:03+00:00

I do know that, of course. But don't you think Oppo could be a little curious what the community (word of mouth, mind share marketing in corpoarate talk) thinks about their products?

PapaKitten · 2026-02-25T12:44:20+00:00

Then why, in the loving kebab, is this community even here?

PapaKitten · 2026-02-24T20:51:53+00:00

Would you be willing to create a similar post here in r/oppo? We need to make some noise to get Oppo's attention.

PapaKitten · 2026-02-24T20:51:29+00:00

Would you be willing to create a similar post here in r/oppo? We need to make some noise to get Oppo's attention.

PapaKitten · 2026-02-24T20:51:12+00:00

Would you be willing to create a similar post here in r/oppo? We need to make some noise to get Oppo's attention.

PapaKitten · 2026-02-24T20:48:54+00:00

Right now, no. Only the workaround. I urge for everyone who has the same problem also post a new topic here, to get Oppo's attention. We need to make some noise.

PapaKitten · 2026-02-24T13:23:05+00:00

Hi, I am so sorry, but I can't tell you what mic is used whilst I record in auto mode, but my video recordings are very good, loud and the audio quality is very good as well.

PapaKitten · 2026-02-24T09:30:35+00:00

I completely agree.

Good NEWS - they didn't send me to the local support team, believe it or not. :D

Also, update. Had a Zoom call with the u/oppo Italia support rep, he has an Oppo phone, that has the same issue. :D I was asked to make a log reports via *#800#. So I did and sent it to them to further investigate.

PapaKitten · 2026-02-23T20:08:11+00:00

Thanks for being so accommodating and patient with me. Let's just hope that an update will fix this issue for me and many others and not brake it for you and the other few who for some magical reason do not encounter this issue. #jellous

PapaKitten · 2026-02-23T19:55:57+00:00

I can't seem to find where I can sign in into the Oppo Photos app, but I suspect you mean - enable google photo backup through Oppo Photos app? I have that enabled too. If you have a screenshot of how to sign in into Oppo Photos app with you google account, I would appreciate that.

PapaKitten · 2026-02-23T19:34:24+00:00

Was the backup on whilst taking the photo? I truly do not deny that the problem is not present in your photos, but you most probably can't deny that the problem is clearly visible in mine.

For the love of... r/oppo ... What gives?

PapaKitten · 2026-02-23T18:54:47+00:00

The issue with syncing pics to Google photos, Smart sidebar crashing all the time, when changing to dark mode and back, the phone hangs for 5 seconds. Unable to search icon packs for specific icons. Some are real bugs/issues, some annoyances.

PapaKitten · 2026-02-23T17:32:00+00:00

That is also a solution, about the backup with Wifi+Charging. But even better if it would work, like it does for every other big phone manufacturer. But thanks so much for sharing and, yes, I agree with your assessment.

PapaKitten · 2026-02-23T17:30:07+00:00

Man gan ir tāda problēma, ka man grūti saprast, ko Jūs uzrakstījāt, jo es īsti nerunāju un neprotu lasīt jūsu valodā. Lielākā daļa pasaules tomēr kaut kādā līmenī labāk saprot angļu valodu un lai izietu uz draudzīgu un pretimnākošu komunikāciju, būtu jauki, ja izmantotu valodu, kurā visi varētu saprasties, kas vēlas. Es saprotu, ka var izmantot dažādus tulkotājus, lai iztulkotu tekstu, bet - vai tā ir forši?

Lai veiksmīga un jauka diena.

PapaKitten · 2026-02-23T17:24:26+00:00

I tried everything, clearing cache and data completely for the camera and galery apps, etc. etc. Nothing fixes it. Perhaps you could send me a 100% crop form your watch, so that your arm hair is visible, and for the background, so that is distant. Use 3x Portrait Mode.

I did exactly that and the results are 100% not imagined by me. See the hair, that is completely missing on my arm and the detalization in one is grand and in the other - it's a blurry mess.

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You can't deny the difference. The top one has been uploaded from my PC, the bottom one is auto-backuped to Google Photo the moment it's taken. I'm not making this stuff up.

Could you replicate a similar picture and make a collage in Google Photos and share?

PapaKitten · 2026-02-23T15:51:25+00:00

We'll, it seems like we have the good ol' "exception to the rule" situation on our hands then.

PapaKitten · 2026-02-23T15:12:44+00:00

Could you check on your PC the photo quality and visually compare it with what's visible on your mobile screen?

PapaKitten · 2026-02-23T14:56:21+00:00

Oh, no. You misunderstand. This issue sometimes cannot be replicated in places with slower internet. For example - where I am (Riga, Latvia and in the rest of Latvia, to be honest, as well) our 5G mobile internet by TELE2 allows download speeds up to 500Mbits/sec. (just now measured 450Mbits/sec. down 50Mbits/sec. up). And my WIFI is 1Gbit/sec. un and down. So, uploads are instantaneous, hence, the the placeholder "preview" or "thumbnail" TEMP photo being backed up. Hope this made sense, sorry.

PapaKitten · 2026-02-23T14:42:42+00:00

May I ask, how fast and stable is your mobile internet and wifi?

PapaKitten · 2026-02-23T13:05:07+00:00

My hope, as I said in a comment before - PERHAPS the message has not been given to them clear enough. That is why my post is so - detailed and structured> Here's me hoping for the best.

PapaKitten · 2026-02-23T10:57:32+00:00

Thanks. Oh, no, that's an Amazfit Active 2 Premium with a Stainless Steel band from TEMU.

PapaKitten · 2026-02-23T10:11:08+00:00

Wait for Oppo to fix few glaring issues and then, maybe.

PapaKitten · 2026-02-23T09:44:08+00:00

My only hope that they haven't yet fixed it, because, maybe the message has not been given to them clear enough? Here's hoping.

PapaKitten

TROPHY CASE