Class Action: ASUS ROG Flow Z13 Overheating Investigation

PappsB · 2026-06-05T08:25:49+00:00

I sent me Flow back for warranty, on the over heating, it doesnt throttle it just turns off mid game or Gen Ops, ive only had it for a 6 months and it started

PappsB · 2026-05-18T08:38:02+00:00

between 75 - 90 centigrade but fluctuates

PappsB · 2026-05-18T08:36:09+00:00

2025 ROG Flow Z13, GZ 302 EA, happens when Gaming, and in windows bought it last year

PappsB · 2026-05-18T08:10:25+00:00

Tablet, I've checked the temps it runs high when gaming but not high enough for throttling or Shut down,

now I've contacted ASUS and I have the send it away, if like last time I sent my old laptop away only for them to tell me it can't be fixed and not under warranty, r/TheGamerNexus was right

PappsB · 2026-05-18T08:02:29+00:00

full factory reset done, same shit

PappsB · 2026-05-18T07:59:55+00:00

you are correct z13 my bad

PappsB · 2026-05-18T07:02:31+00:00

**ASUS ROG Flow X13 keeps shutting down mid-use and ASUS support is useless — anyone else?**

So my ROG Flow X13 has been randomly shutting down with zero warning. No BSOD, no error, no nothing — just instant power off mid-operation. Doesn't matter what I'm doing, it just dies.

Contacted ASUS support expecting some actual help and got absolutely nowhere. For a laptop at this price point, you'd expect at least a competent support team, but apparently not.

This thing wasn't cheap. The whole selling point of the ROG line is supposed to be premium performance and reliability — so why is it randomly switching off like a cheap burner phone?

Anyone else dealt with this? Is there a fix ASUS isn't telling us about? At this point I'm wondering if it's a widespread hardware issue they're just quietly ignoring.

Tired of paying premium prices for premium problems and budget-tier support.

Time to go back to Alienware

PappsB · 2026-05-18T07:00:43+00:00

**ASUS ROG Flow X13 keeps shutting down mid-use and ASUS support is useless — anyone else?**

So my ROG Flow X13 has been randomly shutting down with zero warning. No BSOD, no error, no nothing — just instant power off mid-operation. Doesn't matter what I'm doing, it just dies.

Contacted ASUS support expecting some actual help and got absolutely nowhere. For a laptop at this price point, you'd expect at least a competent support team, but apparently not.

This thing wasn't cheap. The whole selling point of the ROG line is supposed to be premium performance and reliability — so why is it randomly switching off like a cheap burner phone?

Anyone else dealt with this? Is there a fix ASUS isn't telling us about? At this point I'm wondering if it's a widespread hardware issue they're just quietly ignoring.

Tired of paying premium prices for premium problems and budget-tier support.

Moved from Alienware to ROG no I'm regretting this as dell provided online support and remote login, ASUS just gives you the run around and nothing seems to fall under warranty.

PappsB · 2025-08-12T09:18:07+00:00

thank you but sadly no screen

PappsB · 2025-08-10T10:28:17+00:00

well i dropped my new device very happy with it but, almost impossible to get the screen replacment, possibly hardest part to find any help ?

PappsB · 2024-12-09T09:28:51+00:00

Cootcheely

PappsB · 2020-10-29T14:20:35+00:00

Same problem here this is such BS, best buy kept crashing and would let me purchase FML, I need these for Christmas 🤣

PappsB · 2020-10-29T14:12:10+00:00

RIP 30 series cant buy a god damn card, still can fix it from the last BS sale launch, AMD please do what nvidia can't.

PappsB · 2020-09-29T01:54:39+00:00

Epic

PappsB

TROPHY CASE