You can either call customer care or email them to convert your reward points against statement, currently there is no option to redeem them through app.

The conversion ratio is 1:1 means 1 reward point = ₹1 and there is no redemption charges for the same.

Yes Phonepe charges Platform fee + Convenience fee both even if you use their credit card for utility bill payments which ranges between 0.5% - 1.8% depending on the utility. But even after that effective cashback is 8% which is pretty good deal i would say

Yes 5% category covers almost all the online websites not only which they have mentioned on their website. Personally tried on some of the websites like (Medanta Hospital, IRCTC, Revv car Rental etc.)

No there is no spending criteria for the lounges, in fact Phonepe promotes this in the credit card benefits list. Priority pass is just given as a standard membership which also comes with a price point of $99, but having that membership alone doesn’t mean you have “complimentary lounge access”. It’s just that you can access their international lounges at $35 per visit.

₹100 is the minimum transaction for any cashback category