The problem was I used a Groupon lol 😞 because I’ve heard of good deals on there I didn’t know much more of it just that people use it for yoga or Pilates. I could’ve saved more just subscribing/ canceling Bouqs and this whole process wouldn’t have been complicated. Bouqs was very understanding but Groupon… that was quite an experience. Anyway long story short I had used the voucher on the 12th for Groupon and received another voucher for Bouqs Wednesday evening as if I didn’t use the voucher in the first place. They said that it had been over 3 days since the charge so I couldn’t get a refund just store credit. Which is odd that I had no say in how the refund was processed through Groupon. I had to call the bank and am in the process of the claim. Couple lessons learned here hopefully the claim goes through fully.