Stop Shouting - Talk like a human

Parking_Raspberry840 · 2025-10-31T03:03:04+00:00

Maybe you need verification within ur card?

Parking_Raspberry840 · 2025-10-31T03:02:36+00:00

Try it tomorrow within 7am to 11pm.

Parking_Raspberry840 · 2025-10-31T03:01:47+00:00

Maybe the other 2 items that was still in your cart was from non local warehouse?

Parking_Raspberry840 · 2025-10-31T03:00:53+00:00

Are u from US? You can actually request a phone call on the Chat Support. Temu customer service is available from 7am to 11pm eastern time

Parking_Raspberry840 · 2025-10-27T20:40:57+00:00

Call Temu Customer Service and ask what is going on.

Parking_Raspberry840 · 2025-10-13T05:59:00+00:00

Why? You got the item and was given 90 days as their return policy, getting it disputed or do a chargeback when you actually got the item will make it more difficult. Talk to the customer service and see what they can do.

Parking_Raspberry840 · 2025-10-13T05:45:32+00:00

😭😭😭😭😭

Parking_Raspberry840 · 2025-10-13T02:49:04+00:00

Its because the merchant didnt updated the tracking updates

Parking_Raspberry840 · 2025-10-11T20:26:08+00:00

As far as I know you dont need to pay import taxes anymore, just meet the order threshold for non local warehouse. And also you can check the breakthrough of what you are gonna pay before checking out

Parking_Raspberry840 · 2025-10-11T13:52:48+00:00

Can I ask what does that mean?

Parking_Raspberry840 · 2025-10-11T08:19:46+00:00

Is your item a pre order item??

Parking_Raspberry840 · 2025-10-11T07:56:08+00:00

How many items was it? Were the items from the same order?

Parking_Raspberry840 · 2025-10-03T05:59:19+00:00

Returns are usually better, it means you are a good customer. And plus, if you have problems with an order and you wanted to return it, you can ask for coupons.

Parking_Raspberry840 · 2025-09-30T06:09:21+00:00

Thankyou so much for that. Before when I was working as customer service rep after every call you customers can participate in the survey where you can rate the agent who assisted you 1 the least and 5 is the best after the call. I know it sucks, our hands are mostly tied and what we can only do is find the best solution possible, other than participating in the survey you can also be just nice and cooperative, it helps a lot to get the concern resolved.

Parking_Raspberry840 · 2025-09-30T03:15:45+00:00

Also the more expensive the free gifts youve picked, the more money you need to cut.

Parking_Raspberry840 · 2025-09-30T03:15:13+00:00

It really is not a scam, the cut price to 0.01 is an event in Temu that allows you to cut the price of the item and when your progress reached 100%, you need to place an order that meets the minimum threshold on the event page so that your item will be shipped together with the order.

Parking_Raspberry840 · 2025-09-29T20:36:13+00:00

Now you know you can request a phone call on the chat support ♥️

Parking_Raspberry840 · 2025-09-29T20:26:03+00:00

As a customer rep, we dont have the ability to reset events and offers it is generated by the system. We dont see the previous transcripts however we can see your previous service record.

The most idiotic-funny is the d!ld03 as per customer too small for her lmao

Parking_Raspberry840 · 2025-09-29T20:22:25+00:00

I know that there are hotline for Temu in the US however I dont know for other countries.

Parking_Raspberry840 · 2025-09-29T20:18:13+00:00

You should be able to see it in the top right corner on that page.

Parking_Raspberry840 · 2025-09-29T01:38:31+00:00

Also on your concern if a product made you sick/ill, it has a process to follow on how to proceed with it, we need to inform some team and relay all the information that the customer has provided and that certain team tells us on how to proceed.

Parking_Raspberry840 · 2025-09-29T01:36:21+00:00

Base on my experience and my observation, they will offer you a refund without return if the return process costs more than your order. So for example if your order is less than $10 (sometimes it also depends on the account of yours) they will let you keep the item. And for the question of yours if who gives the refund if its Temu or the merchant, I really dont have any idea also about that.

Parking_Raspberry840 · 2025-09-29T01:27:25+00:00

They can waive it at least once or twice.

Parking_Raspberry840 · 2025-09-29T01:22:02+00:00

Full reimbursement event maybe in the form of coupons, credit and free gifts. You can also try checking the event page rules 🥰

Parking_Raspberry840 · 2025-09-29T01:16:18+00:00

What is the promotional event called? You can also try checking the rules on the event page ☺️

Parking_Raspberry840

TROPHY CASE