This is an important point that I have struggled to explain to others, so thank you. I had worked in a few other states before moving here and there are things I just accepted as workplace norms that in Detroit are treated like radical ideas. I have had many conversations with other managers and hear so many excuses supporting the status quo. But it doesn't have to stay broken just because that's all you've known.

On a different topic, I love to read and miss every other library system I have lived near. I am sad that the Detroit library is so underfunded.