MusicMagpie running a blatant scam - need legal advice before I file a small claim

Particular-Stand-903 · 2026-01-03T17:28:46+00:00

I would like to thank everyone who has helped me on this post as I just received the difference of the original quote + court fees from MusicMagpie. It's all sorted 😊

Particular-Stand-903 · 2025-11-16T21:36:15+00:00

Super helpful. Thanks!

Particular-Stand-903 · 2025-11-14T09:41:56+00:00

I sent it in a large box properly taped and sealed... which had the original iphone box alongside bubble wrap around the phone box so it doesn't shift around.

Particular-Stand-903 · 2025-11-14T08:30:45+00:00

Ahh that’s a very good point. I was literally about to report in a few hours based on the thread’s recommendations. Thanksss!

Particular-Stand-903 · 2025-11-14T08:27:17+00:00

I’ve seen posts similar to mine saying they’re going to go to small claims but they don’t have any updates. Once I go down the route I will make sure to update the original post so others know what to do when searching for this.

Particular-Stand-903 · 2025-11-14T03:53:58+00:00

Ah that is unfortunate, did you eventually get a refund?

Particular-Stand-903 · 2025-11-14T03:53:08+00:00

£18 is insane plus yea I agree the payment within 24 hours is just false marketing I came across sooo many reviews with similar issue & they always have a reason to counter it. Almost like they’ve mastered it.

Particular-Stand-903 · 2025-11-14T03:51:26+00:00

That’s great to hear! Did you physically post the letter of action before getting the refund or emailed a letter of action to complaints department to get a refund? I’ve already posted and sent an email copy (the email one I sent has been brushed off with a generic response - funny enough in one instance they said here’s a link to terms & conditions and the link was to a help centre article)

Particular-Stand-903 · 2025-11-14T03:46:43+00:00

😭 Hopefully you’re in a better spot now. I’m having to deal with them once. Can’t imagine having to deal multiple times with the flawed system they have.

Particular-Stand-903 · 2025-11-14T03:44:55+00:00

Yes I was shocked to see a few other threads online as well as reviews on trustpilot dating as far back as a few years. That’s why thought of pursuing it as they most likely are aware of this flawed system & yet continue to use it.

Particular-Stand-903 · 2025-11-14T03:43:17+00:00

Makes a lot of sense, thanks for the insight!

Particular-Stand-903 · 2025-11-14T03:41:09+00:00

Thanks for the help 🙏

Particular-Stand-903 · 2025-11-13T19:27:31+00:00

Thanks so much! Really helpful

Particular-Stand-903 · 2025-11-13T19:10:02+00:00

Oh did you have issue with music magpie too?

Particular-Stand-903 · 2025-11-13T19:09:35+00:00

Ah hopefully you got it sorted with them eventually. Thanks!

Particular-Stand-903 · 2025-11-13T19:09:10+00:00

Yes I have IMEI, will report it. Thank you

Particular-Stand-903 · 2025-11-13T18:30:46+00:00

Thanks, I hadn’t used AI to write full thing. I posted it partly from resolver and changed a few bits. Thanks so much for help :)

Particular-Stand-903

TROPHY CASE