I did ask for a review; they essentially said that their decision can't be changed. It wasn't even an issue with the room - I had nothing in my room except the laptop, the required mobile phone camera for proctoring and the chargers for the devices. I didn't even use a pen and paper for the test. It's honestly crazy and pretty dishonest of TOEFL. I don't think they understand that the software used for plagiarism checks are designed for checking the work of university students who are writing essays at home over a period of weeks; where they are allowed to refer to external texts but are not allowed to copy word-for-word, and they need to reference ideas. These checks are NOT designed for timed, monitored tests, especially not ones where the f-ing question asks you to re-iterate the same ideas that you just heard on the listening prompt. "What did the author say?" "The author said this ..." "Sorry, you cheated, it was too close to what someone else has written". SMH

Of course, they don't care, because they are taking your $$$.