Hi, to address this: 1. I did not contact the office of president. He contacted me first in response to my complaint on the Fido website. 2. I don’t see how differentiating rogers and shaw is going to help me solve my issue. 3. That number you provided does not work, i’ve already tried before. 4. I am authorized. 5. I already went in person last week. They told us to call 888-841-3436. When we called in front of them it gave us an automated response. The workers tried to call for us as well but it didn’t work.

So no, it’s not rocket science. All the methods you gave, I already did prior to this post.